Experience

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  R. r. donnelley publishing india private limited

  Mar 2008 - Apr 2009

  Customer support representative

  Tracking Shipments via web Phone, fax and email.Updating the status of the shipment in tools (Freight Management service).Helping team in resolving customer crisis.

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  Gt enterprises chennai

  Jun 2009 - Jan 2012

  Business analyst and development officer

  Exploiting the business opportunities Inspecting the local material and taking care of the cargo to buyer place.Taking care of the Banking documents from the scratch and till the end of the deal.Maintaining regular supply.

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  R. r. donnelley publishing india private limited

  Jan 2012 - Oct 2013

  Senior customer service representative

  Maintain operational efficiency through following proper office protocols.Respond to all inquiries and requests in a timely manner.Contribute to high-level of customer satisfaction by constantly maintaining friendly attitude.

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  Magzter

  May 2014 - Nov 2020

  Manager - publisher relationship

  As a Global Acquisition Manager, I served as the primary point of contact for top magazine publishers in North and Central America, South America, Europe, Australia, and Oceania. My responsibilities included:*Ensuring client retention and overall account maintenance resulting in positive revenue*Developing new revenue streams through strategic alliances with third-party partners from the airline, travel, library, and corporate sectors in collaboration with top publishers in the US, Canada, and Australia*Planning and executing digital marketing campaigns, including SEO/SEM, marketing database, email, social media, and display advertising campaigns*Measuring and reporting the performance of all digital marketing campaigns, assessing them against goals such as ROI and KPIsSome of the top publisher partners I worked with include Time Inc, Condé Nast, Hearst, American Media, Bloomberg, and ESPN (USA); Dennis Publishing, Hearst UK, Time Inc UK, Bauer Media UK, and Haymarket (United Kingdom); Grupo Expansión, Televisa, and Grupo Editorial Notmusa (Mexico); Hearst España and RBA (Spain); Pacific Magazines, NewsLifeMedia, Bauer Media (Australia), and Bauer Media (New Zealand). Show less

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  Maz systems inc.

  Jan 2021 - Jan 2022

  Business development manager

  1)Drive Deals from Leads Generation, Opportunity Identification, Validation, and Qualification till Closing the Deal:*Conduct lead generation activities to identify potential customers and business opportunities.*Identify and validate opportunities by analyzing customer needs, preferences, and pain points.*Qualify leads by assessing their level of interest, budget, decision-making power, and fit with the company's products or services.*Develop and execute strategies to move leads through the sales pipeline and towards closing the deal.*Close deals by negotiating terms, addressing objections, and ensuring customer satisfaction.2)Generating New Business through cold calling, Product Presentation, Digital Marketing and social connections:*Utilize cold calling to reach out to potential customers and generate interest in the company's products or services.*Conduct product presentations to demonstrate the benefits and features of the company's offerings.*Use digital marketing techniques such as search engine optimization, social media advertising, and email campaigns to attract and engage potential customers.*Leverage social connections to expand the company's network and reach out to potential customers through referrals and recommendations.3)Building solid relationships with customers, vendors, and distributors, as well as sales and marketing teams:*Develop strong relationships with customers by understanding their needs and providing exceptional service and support.*Cultivate relationships with vendors and distributors by communicating effectively, negotiating terms, and maintaining mutually beneficial partnerships.*Collaborate with sales and marketing teams to align strategies and achieve common goals.*Build a culture of teamwork, accountability, and continuous improvement within the sales and marketing departments. Show less

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  Contus

  Jan 2022 - now

  Senior manager sales business development