Experience

• 

  Uae exchange

  Sept 2008 - Feb 2015

  1. To create, evolve and implement the policies/procedures to boast up the business axis.2. Keeping close liaison with partner financial institutions/correspondent banks.3. Planning & execution in product tie up with partner banks in Pakistan as effective team member.4. Training and development of CFTs (cross functional team).5. Conducting performance review of branches/CFTs to achieve ACPP targets.6. Corporate business ties up arrangements with associations & services sectors.7. Generating potential leads for WPS clientage from the camps & from the market & make them register in UAE Exchange with the help of smart pay team.8. Creating database of HNI (High Net worth Individual) & issuing them club exclusive membership.9. Conducting CSR (corporate social responsibility) events for the corridor business uplifts10. Establish bridge between the community & organization through “Public Relations” by conducting events (community welfare/sports/musical/cultural etc).11. To focus on retail marketing activities by visiting labor camps, potential pockets to bring Pakistani customers at UAE Exchange floor.12. Creating a convenient environment for backup support for branch operations to resolve query (ies).13. Setting up the remittance and allied products targets for the branches. Show less 1. Assist customers face to face with all queries ranging from sales, buybacks and customer queries, with the ability to deliver in a target driven environment2. Ensure full compliance with all business and legal regulatory requirements3. Generate new business and build relationships whilst providing your customers with expert advice and exceptional service4. Achieve personal & bureau financial targets5. Build customer relationships6. Identify business opportunities7. Achieve the required standard for bureau customer experience visits8. Resolve or escalate customer complaints where appropriate9. Support region to achieve required complaint ratios10. Assist bureau to achieve satisfactory rating for DQA (Dubai Quality Award) & ISO Certifications11. Effective till management & adhere to relevant Health & Safety practice12. Fully compliant in risk based training and legal regulatory requirements13. Conform to company communication guidelines14. Consistently exhibits positive behaviours, standards & values15. Demonstrate confidence & ability to be fully conversant in all methods of communication16. Build solid working relationships with all team members17. Sharing best practice to achieve team goals18. Preserve a strong working relationship with store colleagues & external partners19. To achieve the allotted targets for & assist the Team members to achieve their targets. Show less

  • Corridor Incharge Pakistan Remittances

    Aug 2013 - Feb 2015

  • Travel Money Advisor

    Sept 2008 - Aug 2013
• 

  Uae exchange

  May 2015 - now

  Officer
• 

  Travelex

  May 2015 - Sept 2016

  Sales consultant