Experience

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  Altran

  Dec 2019 - Oct 2021

  I take pride in my work. I take on challenges. I get things done.- Resolve VPN, ACL, NAT, SSL VPN & Routing issues on Cisco ASA’s devices- Recreate Customer Environments as necessary to ensure proper design and functionality - Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions.- Extensive experience troubleshooting layer 3 and 4 issues & mapping out network topologies- Continuous self-improvement and learning to maintain technical leadership of applicable technologies (Cisco Firewalls & VPNs)- Act as the customer advocate for any issues that require technical assistance and follow up with the customer until the issue is resolvedAchievements/Key milestones- Took additional responsibility for monitoring and balancing workloads for the team- Worked with developers and filed multiple bugs and strongly worked towards the resolution of the same- Consistently recognized for technical troubleshooting skills used to resolve challenging technical issues rapidly and effectively with exceptional attention to details.- Superior Self-starter skills, capable of resolving multiple and complex issues and motivating peers to peak performance. Show less

  • Associate Network Engineer

    Oct 2020 - Oct 2021

  • Trainee Network Engineer

    Dec 2019 - Oct 2020
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  Amazon web services (aws)

  Oct 2021 - now

  Cloud support engineer