Experience

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  Misba western dance crew

  Aug 2019 - Jul 2022

  • President

    Aug 2021 - Jul 2022

  • Treasurer Head

    Aug 2020 - Jul 2021

  • Member

    Aug 2019 - Jul 2020
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  Amjunction

  Aug 2020 - Oct 2020

  Business development intern

  • Managed lead generation.• Held cordial relations with clients and assisted them to organize their portfolios.• Took follow-up on sales and managed multifold database.

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  Ezyschooling.com

  Jan 2021 - Jan 2021

  Market research intern

  • Extracted key insights from industry databases, reshaping our strategy and empowering better decision-making.• Presented organized data to the CEO, igniting a transformative boost in efficiency and lifting our decision-making to new heights.

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  Edoofa

  Jun 2022 - Jan 2024

  Customer success officer

  • Engage with 700+ enrolled African students aspiring to pursue higher education in India, with a core objective of enhancing job readiness, affordability, and accessibility.• Drive customer satisfaction within my team, resulting in 95% of the company's growth originating from referral leads generated by the students we mentored. Revenue increased from 1 Cr to 10 Cr in just 2 years, all whileoperating on a bootstrap model.• Foster their overall development through a structured curriculum framework geared toward real-world skills, guiding them to deliver paid projects, resulting in an average reduction of 40% in their university fees.• Lead a diverse team of employees from multiple states to upskill themselves, performance levels in line with company policies, and foster a collaborative environment in departments• Conduct in-depth research through data analysis tools to refine project management strategies, thus enhancing efficiency and achieving targeted outcomes.• Provide timely and accurate customer support, essential for handlingclients or stakeholders.• Adapt to the international education sector, showcasing a global mindsetand adaptability to diverse environments, essential traits for success in amultinational corporation.• Proficiently utilize AI tools, including ChatGPT, to enhance personal efficiency and streamline operations, demonstrating adaptability to cutting-edge technologies for optimal performance. Show less

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  American express

  Feb 2024 - Feb 2024

  Senior fraud analyst

  Assess and optimize operational efficiency for U.S. clients, focusing on identifying areas vulnerable to fraud and implementing strategies to minimize losses, thereby enhancing various revenue streams.

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  Zomato

  Mar 2024 - now

  Assistant program manager