Kote Sudhakar

Experience

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  Hinduja Hospital

  Feb 1998 - Dec 2010

  Asst.Manager- IT

  *IT infrastructure, Helpdesk support, Data Centre Operations/server support.*alignment of IT Operations to business goals, understand user/client requirements and priorities, focus on future business needs after regular inputs from users & clients.*Interact with vendors on all Infrastructures related issues and act as a single point contact for all infrastructure related issues.*Set up Monitoring, Configuration management, Administration & Operation practices for such applications/systems. Show less

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  Siemens IT Solutions and Services Pvt. Ltd.

  Dec 2010 - Jun 2012

  Associate Consultant

  *Manage Application support day to day activities 24X7X365 for the Web Application Servers.*Design, build & implement infrastructures for large scalable web2.0 applications & networked systems.*Set up Monitoring, Configuration management, Administration & Operation practices for such applications/systems.*Managing contracts and dealing with external vendors/consultants, service providers, institution and government agencies. Ensuring SLA delivery by all vendors, customer satisfaction.*SPOC for IS & quality initiatives for Infrastructure Stream with ISO / ITIL Process implementation. Show less

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  Atos India Private Limited

  Jul 2012 - Jun 2016

  Associate Consultant

  • Administration & Implementation of Wintel & Virtualization setups.• Responsible for maintaining server & services uptime like Cluster, AD, DNS, Mailing, WSUS, VMware• Providing support to users related to issues like folder access, server access and domain.• Installation, configuration, management and troubleshooting of Windows server 2003, 2008, 2012 O.S., Knowledge of technologies used in Server Hardware (iLO, RAID, NIC teaming), Windows -File and Print services, Virtualization – VMware.• Management of Global server infrastructure to defined standards.• Schedule and document regular changes according to company's change management rules & guidelines.• Liaison with applications, database groups etc. on server related matters, providing technical advice & guidance as appropriate.• Ensure that production environment is kept stable and efficient & Adherence to the Company's governance guidelines. Show less

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  IBM

  Jun 2016 - Dec 2023

  Technical Specialist
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  Kyndryl

  Sept 2021 - now

  Senior Associate II, Systems Management