Experience

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  Lalibela jewelery

  May 2015 - Aug 2016

  Assistant manager of sales and business development

  • Ensured high level of customer satisfaction through excellent service.• Increased sales by giving employees a 15% commission on every transaction they make.• Developed business strategies to meet sales goals by motivating, training, mentoring and providing feedback to staff.

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  Enterprise holdings

  Jan 2017 - Jun 2017

  Management trainee

  • Collaborated with management to devise customer service methods to increase customer satisfaction. • Assisted in collecting accounts receivable on past due accounts. • Prepared expense reports, mailing, scheduling conference calls with area managers, and coordinating logistics of local car deliveries. • Managed and ordered all office supplies.

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  Kasam trading plc

  Jul 2018 - Apr 2019

  Business development consultant

  • Collaborated closely with Senior Directors to analyze risks associated with the company’s expansion into neighboring countries in the horn of Africa• Conducted extensive market research alongside experts in Kenya and Djibouti to gauge the demand for high-end luxury apartments• Proposed and successfully implemented a companywide software system to boost productivity and efficiency• Worked directly with senior leadership to craft and execute strategic plans to accomplish organizational goals Show less

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  Fmc & associates

  Jul 2019 - Dec 2020

  Project associate

  • Provided steadfast support to project managers, ensuring seamless execution of project activities• Managed project finances meticulously, tracked costs, and prepared comprehensive financial reports for senior management• Produced and distributed weekly project reports to enhance team collaboration and inform company leadership• Orchestrated marketing and business development initiatives for the Construction Material Team (CMT)

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  Pwc

  Dec 2020 - now

  Management consulting associate

  • Spearheaded quality assurance efforts for KYC (Know Your Customer) and Enhanced Due Diligence (EDD) casework for a major financial institution• Identified operational bottlenecks and risks, providing strategic recommendations for process improvement• Conducted comprehensive Enhanced Due Diligence on customers, beneficial owners, and related parties to mitigate BSA/AML red flags• Collaborated with Information Technology Security Officers (ITSO) to assess critical security controls for PII data in a Fortune 500 company• Developed and implemented innovative strategies, resulting in a 2x reduction in project turnover time by creating a user guide to enhance data removal efficiency from applications.• Analyzed structured and unstructured data, performed IT risk assessments, and delivered actionable solutions to Directors to prevent sensitive data leaks• Led a high-performing team within the Project Management Office, overseeing multiple client deliverables and ensuring the quality of client-facing materials Show less