Experience

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  Gervais ford inc

  Jun 2013 - Jan 2020

  Sales staff

  - Responsible for lot appearance - Maintained the property (landscaping, and cleanliness)- Assisted sales team in new vehicle presentation to customers- Helped facilitate swapping inventory with other Ford dealers - Responsible for the activation of Ford Pass for all eligible customers to make dealership compliant with Ford Motor Company standards- Wrote a guide for the sales team for how to present and activate Ford Pass on new vehicles- Attended a regional meeting hosted by Ford Motor Company to present my Ford Pass guide and explain how it has changed the vehicle sales process for Gervais Inc Show less

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  Sentry auto group

  Jan 2020 - Dec 2022

  - Responsible for submitting warranty claims for both Ford and Lincoln franchises - Responsible for obtaining repair authorization and payment submission from fleet customers- Assisted Service Director and Accounting Office on annotating cash, warranty, and fleet schedules- Coached service advisors on how to write up repair orders and obtain approval for repairs- Guided technicians on how to properly repair vehicles under warranty, and how to write technician stories on repair orders Show less

  • Warranty Administrator/Fleet Consultant

    Jan 2021 - Dec 2022

  • Service Advisor

    Jan 2020 - Dec 2020
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  Putnam investments

  Dec 2022 - Jan 2024

  Investor services associate
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  Franklin templeton

  Jan 2024 - Apr 2024

  Global shareholder services associate
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  Armstrong advisory group

  Apr 2024 - now

  Client service associate