
Timeline
About me
Sr Manager Software Development
Education

Arizona state university
1991 - 1995Bachelor's degree finance, general summa cum laude
Experience

Centurylink
Mar 1997 - Aug 2019 Project manager for top-priority and complex initiatives within Enterprise, Data Warehouse and Business Intelligence portfolios. Lead teams across broad technical and business disciplines. Focused teams on business objectives, creating clear and attainable project objectives, and tracked progress and managed project constraints to ensure project milestones were completed on time, on budget and with the desired results. Manage cross-functional/cross-continental teams of up to 20 engineers, analysts, developers, testers and support specialists through all phases of Software Development Life Cycle. Mitigated risk factors through careful analysis of budget and planning data. Anticipated and managed change effectively in evolving business environment. Defined processes and tools best suited to each project, creating detailed project road maps, critical path analysis, plans, schedules and work breakdown structures. Applied experience and best practices into organizational PMO processes to improve efficiencies within the organization. Provided role based coaching and mentoring to project managers. Mentored teams applying Agile and SAFe principles. Honored with CIO Award in 2010 in recognition of outstanding contributions to Software Engineering Process initiatives. Show less
Lead Technical Project Manager
Sept 2006 - Aug 2019Financial and Business Analyst
Mar 1997 - Aug 2006

Lumen technologies
Aug 2019 - now Servant leader who coaches and serves Core Network Solutions Value Stream whose mission is to shift our Core Network Solutions portfolio to growth by designing, building, and delivering products that matter and provide tangible value via differentiated experiences that delight our customers. Brought my experiences and success as a Release Train Engineer up to the Solution Train, supporting 4 Release Trains made up of 5-15 teams each. Established best practices and guidance into the Solution Train to guide Capability and Feature decomposition that improved feature throughput from 71% to 89% over the course of 5 PIs and Capability throughput from 21% to 53%, ensuring Capabilities are defined to a Minimal Viable Product (MVP) and features defined to a deliverable component able to deliver within a 3 month Program Increment (PI). Facilitated Solution Train Planning remotely bringing energy to foster a Global community and promoted Diversity, Inclusion and Belonging. Leader of our next transformation at Lumen to shift from SAFe to Scrum@Scale. Took initiative to work with leaders within Product & Technology to guide their thinking into a new way of thought around service domains, that aligns with our overall architecture and builds a best in class operation model. Show less Accountable for the overall planning, coordination, execution, and delivery of value through the Release Train, made up of 5-15 teams for 3 Release Trains over the course of Lumen’s Agile transformation in this time period. Managed and optimized the flow of value through the Release Train optimizing our flow, coaching the ART, facilitating PI planning, supporting PI execution, and supporting continuous improvement. Facilitated PI Planning readiness by fostering a Continuous Exploration process which drives the synthesis of a Vision, a Roadmap, and Backlogs, and through Pre- and Post-PI Planning meetings. Facilitated PI Planning events in person (big room) and virtual. Coordinated meeting spaces as appropriate. Drove delivery and continuous improvement by utilizing feedback (surveys) and metrics (quality, delivery rate, etc.) to identify areas of opportunity for relentless improvement. Summarized Team PI Objectives into Release Train PI Objectives and published them for visibility and transparency. Established cadence, facilitate, and drive the agile ceremonies such as PI Planning, Product Owner Sync, Scrum of Scrums, Inspect and Adapt Workshop, Innovation and Sprint Planning events. Tracked the execution of the Release Train, Team, Feature and Capability delivery with Jira Plans and Dashboards. Coached and served as a servant leader to executive leaders, teams, and scrum masters in Agile practices and mindsets. Participated with management and cross-functional teams as subject matter expert to develop and improve operating policies and procedures related to Scaled Agile Framework (SAFe) and be an advocate in adopting Agile and SAFe best practices and processes. Collaborate with the communities of practice and identify and deploy continuous improvement ideas across the organization, including a “Yes And” mindset. Show less
Sr Manager Software Development
Sept 2023 - nowSolution Train Engineer
Sept 2022 - Sept 2023Release Train Engineer
Aug 2019 - Sept 2022
Licenses & Certifications

Project management professional (pmp)
Feb 2018
Dare to lead trained
Dare to lead™ trainedMar 2024
Lean six sigma white belt certification
Lumen technologiesNov 2024- View certificate

Certified safe® 4 agilist
Scaled agile, inc.Jul 2019 - View certificate

Management foundations (2013)
Lynda.comAug 2018 - View certificate

Certified safe® 4 release train engineer
Scaled agile, inc.Sept 2019 - View certificate

Building business relationships
Lynda.comSept 2018
Volunteer Experience
Secretary
Issued by Stetson Hills PTSA on Aug 2018
Associated with Tina Walker-Mickelson PMP, RTE, SADen Leader
Issued by Cub Scout Pack 431 on Sept 2013
Associated with Tina Walker-Mickelson PMP, RTE, SASecretary
Issued by Deer Valley Little League on Sept 2015
Associated with Tina Walker-Mickelson PMP, RTE, SA
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