Experience

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  Informatics support systems

  Jan 2000 - Dec 2000

  Software quality analyst

  • Involved in spec reviews, planning and participated in Unit & Integration testing for apparelindia.com, a site for apparel manufacturers. • Designed, developed and tested Free Listing module. • Designed and developed pages for Order entry and tracking, Bill of Material, Budgeting of a web-based application APPS (Apparel Production Process Software). • Designed developed and tested Xhibition.com, an educational site for NIIT computer Institute. • Presented website demos in public exhibition showcasing technology that was used to develop website. • Environment - ASP, SQL, HTML/DHTML, JavaScript, VBScript, Java (AWT, Swings), JDBC, Servlets. Show less

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  Fuze technologies

  Aug 2001 - Jan 2002

  Web developer/test

  • Provided strategic test planning and maintenance for Fuze corporate website. • Designed, developed and tested web-based administrative tool to manage Fuze customers. • Environment – ASP, HTML, DHTML, VBScript, JavaScript.

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  Team venue

  Jan 2004 - Jun 2004

  Software quality analyst

  • Provided automated UI and functional testing for web based project management tool Team Venue. • Wrote design spec and implemented automated web log tool for website traffic tracking and management. • Release manager for deployment and ongoing maintenance of website. • Wrote design spec for Stress and Performance testing for website. • Environment - ASP, SQL, JavaScript, VBScript, ADO.

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  Volt

  Jun 2004 - May 2006

  Sde/t

  MICROSOFT, EXCHANGE TEAM• Strategic test planning for Exiser (Exchange setup, configuration, user load, data collection, reporting) tool and handed it off to Stress, performance and scalability team.• Designed and created reports for performance parameters using SQL business intelligence development studio. REAL NETWORKS, Seattle• Planned and delivered successful QA on revamped RealGuide entertainment website. • Created test specs for Real-time news and information site which offered enhanced and able consumption of active RSS by providing personalization. • Participated in bug triaging process. • Mentored junior team members to how to write test specs and provide statuses for project progress.MICROSOFT, IE INTERNATIONAL TEAM• Test preparation and execution for hot fixes and security patches on localized OS. • Designed and developed an automated test tool (win32 console application) for capturing build information. • Performed automation failure analysis for all supported localized builds and fixed automated broken test cases. Show less

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  Microsoft

  Jun 2006 - Sept 2014

  Customer Engagement Program Manager Onboarding tests/services into Engineering Systems and providing daily operational and strategic business support. Designed and developed processes and practices for efficient content and resource management for stakeholders. Planned and managed development of automated infrastructure and tools for faster business results.• Process development for delivering faster Service Level Agreement (SLA)• Designed and developed automated tools and infrastructure for evolved onboarding into Engineering systems.• Drove and managed virtual teams and cross group communication on multiple successful projects.• Planned and budgeted resource allocation.• Mentored and trained vendors, interns and customer SDETs to influence quality. Show less Software Development Engineer in Test to deliver and influence quality for Windows Phone Telemetry technologies like Watson and SQM. Collaborated with various partner teams to accomplish multiple projects• Defined, developed and implemented E2E client Telemetry Test Strategy as acting Technical Lead.• Conceived, planned and managed a successful performance infrastructure with daily reporting available for management. Received Gold Star award for this project.• Collaborated with customer teams to test feature Telemetry by providing test libraries and plugins.• Provided efficient test pass management and release decisions input to management. Show less

  • Program Manager II

    Jun 2012 - Sept 2014

  • SDE/T II

    Jun 2006 - May 2012
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  Emc

  Nov 2014 - Jul 2015

  Sr. program manager (technical)

  Driving the design and development of EMC/Isilon OneFS OS Serviceability team’s effort to create Self-Service Platform (SSP) for enhanced customer experience and optimized workflow for internal support personnel. • Managed the release of beta version of SSP resulting in faster Service Request (SR) resolution time • Driving the development using Scrum agile methodologies. • Created GUI driven UI designs based on support personnel’s feedback and observed workflow for efficient troubleshooting and applying recommended resolution steps. • Created and manage an official Program Page within internal EMC social network to collaborate with stakeholders and beta customers • Currently driving the planning and scoping for the next version of the Platform. Show less