Layla Bell, PMP

Experience

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  AmeriSpec Inspection Service

  Jan 2000 - Jan 2004

  Ops Coordinator
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  Servicemaster American Home Shield

  Nov 2001 - Mar 2008

  Operations Market Research Analyst

  Support Field Sales and Sales Operations through in-depth analysis of market data and trends. Develop easy to read and valuable reports created with MapInfo using MS Excel, MS Access and Cognos Business Intelligence tools.Use research to identify sales opportunities and sales inefficiencies; and restructure existing territories to meet sales goals for territories with combined budget in excess of $200M.Distributed $1.8M in concessions budget, mapping, redistricting AHS territories affected.Create maps for National Accounts, Sales Operations and Marketing including market, consumer and sales trend research via internal and external data.Successfully build reports through Cognos 8 for AHS real estate sales, Major Accounts and Operations by extracting figures from the Data Warehouse.Established myself as a premier business developer within this Fortune 500 Company, national residential home warranty provider. Research and analyze market trends specific consumer segment and measure/track sales for over 200 Account Executives. Show less

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  Kustom Kinetics

  Jul 2010 - Jan 2012

  Medical Sales Representative

  Responsible for retaining and selling medical supplies in Tennessee, Mississippi and Arkansas territories. Managing and obtaining relationships with physical and occupational therapists and rehab staff in patient facilities, providing a service for patients needing contracture management and pain management products Developed and implemented sales plans to ensure continual territory development, increased business retention, and higher revenue production with geographic territoryDeveloping new prospects to discover the complete spectrum of medical facilities needs Show less

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  EnableComp

  Jan 2013 - Mar 2016

  Operations Reporting Analyst

  EnableComp partners with healthcare clients to focus on collecting the reimbursement for worker compensation claims. Responsible for creating weekly/bi weekly and monthly reconciliation reports for clients and validating report results and insure consistency in the data.Responsible for monthly and quarterly client reporting providing data of recovered revenue for work comp. Developed a more efficient process for client monthly reporting resulting in a five to three day delivery for Marketing, COO and Sales departments. Worked with the team to investigate any data inconsistencies; perform analysis of data and troubleshoot current data integrity problems.Gathered requirements, makes report enhancements and submit tickets for change requests through the company’s project tracking software, JIRA. Responsible for managing the workflow and process for each request initiated.Created Business Requirements Documents (BRDs) for reporting and processes. These become the foundation for all subsequent project deliveries.Worked with team members from other departments as a project manager to identify business needs and determine solutions and better processes to strengthen an organization. Finding value for the following departments: prior authorization, accounting/ invoicing, revenue services and account management. Show less

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  Relatient

  Apr 2016 - Aug 2017

  Implementation Project Manager

  RELATIENT assists healthcare organizations with patient centered engagement for outreach and messaging, helping practices become more compliant and developing healthier patient populations. Managing the implementation project life cycle for small and large physician groups.Performing assessments, planning, scheduling and updating of project systems for patient outreach including Appointment Reminders, Recalls, No Shows and Patient Balance Messaging.Successfully leading multiple projects and working with internal and external team members including Sales, Integration, and IT, remaining on target with the customer’s go live date for their multi‐modality patient outreach.Tracking all projects through Salesforce.com and exporting data on the Pre‐revenue report daily for upper management’s review. Show less

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  3D Technology Group, LLC

  Aug 2017 - Feb 2019

  IT Project Manager

  3-D Technology is a full-service IT services and solutions company offering a custom portfolio of comprehensive and unique IT services and tools. Managing HCA /Parallon Technology Services for New Construction, Corporate Moves, Tech Refresh, Acquisitions and CHS Server Migration Programs. Leading a cross department team for newly constructed renovated HCA facilities including Network Engineers, Field Operations, Facility IT and GC's for IDF switch installation, wireless surveys and deployment of all end user devices.Created internal processes ensuring all deployment is successful for the field operations and network team for the HCA programs.Communicate all activity efforts based on milestones with a checklist for IT deployment collaborating with 3D Technology Field Operations Director, Facility IT Director, General Contractor and other vendors.Deliver weekly status reports based on upcoming activities, risk/issue management and phase percentage completion.Acquisition projects coordinating with Network Engineers, Facility IT, Field Operations and Clinical staff involving migrating users and their devices from one environment to a new one Corporate Moves working directly with the client coordinator and their specifications, managing field ops applying asset tags for the legacy equipment to be relocated. Executing Tech Refresh projects throughout all of HCA Divisions to update users on Windows 10, collaborating with Facility IT, 3D Technology Field Operations and HCA for a smooth changeover.Deliver daily status reports based on upcoming activities, risk/issue management and phase percentage completion.Server Migration projects moving servers from old to new domains. Identify easiest to challenging migrations, overcoming obstacles and including all stakeholders Facility IT, Vendors for applications and 3D Technology Infrastructure team during weekly meetings. Show less

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  Centene Corporation

  Nov 2019 - now

  Senior Project Manager