
Karen Long
Administrator / Computer Lab Tech

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About me
IT Technical Support
Education

Park University
1984 - 1988Bachelor of Science (B.S.) Computer Science Summa Cum Laude
Experience

Park University
Jan 1984 - Jan 1986Administrator / Computer Lab TechAssisted in the management of the off-campus college at MCDEC, Quantico. Interviewed and counseled prospective students regarding college program offerings. Evaluated college transcripts for the acceptance of transfer credit. Designed, developed and implemented various management related programs to facilitate student load planning, scheduling and report generation. Accomplished all associated administrative support necessary for student enrollments, registration and site support. As Computer Lab Tech, directed students in the operation of the remote terminals and associated peripheral equipment. Assisted students in debugging programs by reviewing language criteria and programming logic. Show less

Advanced Technology Inc (ATI)
Jan 1986 - Jan 1989Computer Programmer / AnalystAs member of systems software design team for the development of Navy (NAVSEA) programs, wrote computer programming specs, developed software programs, databases & real time report generation. In support of Marine Corps (MCDEC) programs, as a member of the Independent Validation and Verification (IV&V) team, reviewed DoD standards and software documentation to determine requirements to be included in a software Requirements Traceability Matrix (RTM) for the Intelligence Analysis Center task and the Tactical Warfare Simulation, Evaluation, and Analysis System (TWSEAS) task. Provided technical support for the Joint Interoperability of Tactical Command and Control System (JINTACCS) program. Prepared flow charts and technical documentation for ongoing projects. Show less
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Naval Sea Systems Command (NAVSEA)
Jan 1989 - Jan 1996Computer Systems ManagerResponsible for the design, procurement, accreditation, maintenance and management of the IT assets of a Naval organization. Installed and administered both local and wide area Networks enabling resources, application and file sharing capabilities. Provided technical information and training to active duty and civilian managers, engineers and analysts on software applications. As Task Manager of DoD Contract, monitored and assessed contractor performance on technical matters. Reported to senior officers to update status of current and future programming initiatives. Show less

Prince William County Schools
Jan 2004 - Jan 2007Instructional Technology Resource TeacherInstructional support for planning and implementing school-based instructional technology. Provided curriculum integration support and conducted staff development for school administrative, instructional and support staff to assist them in utilizing technology. Collaborated with teachers, librarian and specialists to integrate technology within the PWCS curriculum and Virginal SOLs to increase student knowledge and technology skills. Evaluated curriculum-related software and new technologies to enhance learning and engage students. As Technology Committee Chair, developed and implemented the school technology plan. Assisted teachers in preparing a Technology Portfolio. Developed and maintained both the school website and student book reviews website. Served as liaison between school staff and district technology departments. Show less

Self Employed
Jan 2007 - Jan 2012IT ConsultantProvided technology solutions for a growing company. Developed specifications, procured and installed server, router, switches and cables in support of business operations. Consolidated and migrated client data from European servers in the UK and Italy to US based FTP server. Managed and maintained all IT resources, administered server and user accounts, hardware and software installs/upgrades, security and data protection, performed data backup/recovery and troubleshooting for problem resolution. Supported networked clients and remote users via VPN, terminal services and desktop sharing applications. Trained clients on business software and Microsoft desktop applications. Assisted clients with wireless and mobile devices. Managed web-based telephony services. Show less

Prince William County Public Schools
Jul 2013 - Aug 2022Technical Support Specialist
Self-employed
Aug 2022 - nowRetired
Licenses & Certifications

CompTIA Security+

Microsoft MCP

Novell CNA
- View certificate

Introduction to Cloud Computing for IT Pros
LinkedInApr 2021 - View certificate

Cloud Computing: Private Cloud Platforms
LinkedInApr 2021 - View certificate

Introduction to AWS for Non-Engineers: 2 Security
LinkedInApr 2021 - View certificate

Learning Cloud Computing: Cloud Governance
LinkedInApr 2021 - View certificate

Introduction to AWS for Non-Engineers: 1 Cloud Concepts
LinkedInApr 2021 - View certificate

Microsoft Cloud Fundamentals: Explore Cloud Services
LinkedInApr 2021
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