Sid Khullar

Experience

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  Pizza Hut

  Oct 2013 - Jan 2018

  Restaurant General Manager

  • Effectively managed operations to become ranked number 1 out of 38 stores for overall performance in first quarter of 2017 for Rage Pizza Hut • Achieved lowest turnover rate (0%) in the first quarter and highest profit from operations growth (From 6% to 29%) three quarters in a row for Rage Pizza Hut• Created a dashboard to calculate average driver time per store to monitor and report delivery driver speeds• Oversaw daily operations, such as scheduling, ordering products, performing inventory counts, and ensuring staff were in compliance with safety standards and health codes Show less

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  North Carolina State University

  Apr 2019 - Dec 2019

  Enterprise Application Services Intern

  • Part of the Project Management Lite program created as a collaboration between the Poole College of Management and the Office of Technology at NC State University• Provided technical support for the eCommerce solutions HigherOne (CASHNet) eStores. This process required application configuration and setup, update, maintenance of the eStores and communication with the merchants on their requirements for the eStores and to help them understand how to use CashNet

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  Cisco

  May 2019 - Aug 2019

  Business Analyst Intern

  • Intern on CX operation strategy and planning team• Tested models on an initiative to forecast headcount for Customer Experience Organization• Researched and formulated proposal to align business partners with our recurring revenue model by optimizing the use of predictive analytics, leading to implementation (estimated savings of $150MM)

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  North Carolina State University Poole College of Management

  Dec 2019 - Jun 2020

  AI Research Assistant

  • Supported AI and analytics efforts on a variety of research grants on the Complexity, Analytics, and Data Science Lab (CADS)• Developed a planning tool to analyze the impact and efficacy of a machine-learning project• Collected and analyzed Twitter data using Crimson Hexagon• Participated in discussion within the research group on the use of artificial intelligence to combat misinformation

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  Caterpillar Inc.

  Jan 2020 - May 2020

  Data Analyst (Practicum)

  • Performed exploratory data analysis to examine seasonality in product demand data• Created a new model to optimize the safety stock function for multiple products lines

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  North Carolina Joint Underwriting Association and North Carolina Insurance Underwriting Association

  Sept 2020 - May 2021

  Data Scientist | Scrum Master (Practicum)

  • Improved financial projections by modeling the likelihood and magnitude of losses based on property and hurricane-specific factors in order to establish appropriate claim reserves• Quantified the effectiveness of mitigation programs to improve resilience by comparing the performance of properties with and without fortified roofs within individual geospatial clusters• Utilize causal inference to assess the damage incurred on properties equipped with fortified roofs compared to the damage estimates given by national catastrophe risk models Show less

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  Fifth Third Bank

  Jun 2021 - now

  • Created and automated a live credit card dashboard that provides insights to our product and finance teams• Used credit card transactional data to create a methodology to calculate finance charge refunds for a remediation, saving the bank $3.7 M• Performed an analysis on 5/3’s market standing to assess the lending needs of our customers• Analyzed the secured card product to understand the customer base, how the product is used, and the efficacy of current risk scores on this population• Designed and deployed a dashboard to track lending marketing campaigns performance automating 40 hours of work monthly• Developed a heuristic for first line risk to predict credit card delinquency that isolated 58% of high risk customers in only 12% of the population• Worked closely with Legal, Risk, and Compliance to get review and gain approval for numerous data science solutions• Consulted pro-bono for Brighton Center to analyze and optimize their program network to best benefit their client base Show less

  • CRA Data & Analytics Manager, AVP | Corporate Responsibility Office

    Jun 2024 - now

  • Data Scientist, AVP | Decision Sciences Group

    Jun 2021 - Jun 2024