Deep Enrich
Rashmi Agrawal
Incident Manager
564 followers
Noida, Uttar Pradesh, India
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Skills
ItilIt service managementIncident managementService deliveryManagementSlaService managementVendor managementIt operationsAbout me
Associate Consultant at HCL Technologies
Education
SVERI's COEP'pur
-BE E&TCWalchand College
1997 - 1998High School Science12th Std
Kendriya Vidyalaya
1988 - 1997
Experience
Hewlett Packard Enterprise
Jan 2004 - Jan 2006Incident ManagerHewlett Packard Enterprise
May 2007 - Jun 2011Shift Manager
Nov 2009 - Jun 2011CSL
May 2007 - Oct 2009
HCLTech
Jul 2011 - Mar 2022ITSM Manager
Mar 2018 - Mar 2022Technical Specialist
Jul 2011 - Mar 2022
HCLTech
Sept 2023 - nowOperations Manager
Licenses & Certifications
- View certificate
Developing Self-Awareness
LinkedInDec 2023
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