Rashmi Agrawal

Rashmi Agrawal

Incident Manager

Followers of Rashmi Agrawal564 followers
location of Rashmi AgrawalNoida, Uttar Pradesh, India

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  • Timeline

  • Skills

    Itil
    It service management
    Incident management
    Service delivery
    Management
    Sla
    Service management
    Vendor management
    It operations
  • About me

    Associate Consultant at HCL Technologies

  • Education

    • SVERI's COEP'pur

      -
      BE E&TC
    • Walchand College

      1997 - 1998
      High School Science

      12th Std

    • Kendriya Vidyalaya

      1988 - 1997
  • Experience

    • Hewlett Packard Enterprise

      Jan 2004 - Jan 2006
      Incident Manager
    • Hewlett Packard Enterprise

      May 2007 - Jun 2011
      • Shift Manager

        Nov 2009 - Jun 2011
      • CSL

        May 2007 - Oct 2009
    • HCLTech

      Jul 2011 - Mar 2022
      • ITSM Manager

        Mar 2018 - Mar 2022
      • Technical Specialist

        Jul 2011 - Mar 2022
    • HCLTech

      Sept 2023 - now
      Operations Manager
  • Licenses & Certifications