Jeet Patel

Experience

• 

  Verizon

  Aug 2018 - now

  Store Manager / Sales Representative

  Provided detailed account analysis to individual customers and business owners. Track and maintain inventory. Maintain customer security and privacy while helping them set up their device up and help them with technical challenges.

• 

  PTSR LLC

  Dec 2020 - Jun 2021

  Information Technology Assistant

  Maintained networks and firewalls on five branches of the company and updated & troubleshoot system errors. Managed IAM using Active Directory and did troubleshooting for hardware and software problems.Worked with an MSP for security camera management and implementation.

• 

  UHS

  Jun 2021 - Dec 2021

  IT Help Desk Support

  Advanced the ticketing process by allotting tickets to specific teams and triaging tickets. Assisted in maintaining proper access for employees to groups and directories.

• 

  Chichester School District Adm

  Jun 2022 - Sept 2022

  IT-Network Technician

  Configured Cisco switches and devices with protocols and VLANs for multiples buildings in the infrastructure. Worked with a team to port map numerous buildings.Assisted in imaging for 4000 devices.

• 

  PwC

  Sept 2022 - Mar 2024

  CyberSecurity Technology Consultant

  Used ForgeRock to configure and document user journeys for Social Authentication SSO and IAMEngaged with clients to learn about their Identity Access Management needs by studying their systemWorked with the Development team to test new APIs after each iteration Tracked action item progress and provided weekly status updates

• 

  The Logic Group, Inc.

  Jul 2024 - now

  System Engineer