Alison Flannery

Alison Flannery

Contact Center Manager, Orbital Response

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location of Alison FlanneryTonbridge, England, United Kingdom

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  • Timeline

  • About me

    Learning & Development Manager

  • Education

    • Glasgow Caledonian University

      1993 - 1997
      Business and Tourism 1st class hons
  • Experience

    • Orbital Response

      Jan 2002 - Jan 2010
      Contact Center Manager, Orbital Response
    • Orbital Response

      Jan 2011 - Jan 2013
      Client Services Manager
    • Menzies Response

      Jan 2013 - Jan 2016
      Head of Customer Services
    • Menzies Response

      Jan 2017 - May 2019
      Commercial Manager, Menzies Response
    • Europa Worldwide Group

      May 2019 - now
      • Learning And Development Specialist

        Jul 2022 - now
      • Operations Manager, Contact Centre

        May 2019 - Jul 2022
  • Licenses & Certifications

    • Lead Auditor - ISO 9001 Quality Assurance Standard

      IRCA