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Francis Jason Lozarita

Francis Jason Lozarita

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  • Timeline

  • About me

    Lead Network Operations Engineer at Depository Trust and Clearing Corporation

  • Education

    • Central Philippine University

      2002 - 2006
      Bachelor's Degree Computer Science

      Activities and Societies: College of Computer Studies Representative for the Central Philippine University Republic

  • Experience

    • Teleperformance

      Oct 2007 - Sept 2010

      - People Management, Goal Setting, Driving Metrics to meet SLA. - Technical Support, DSL, Phone, Internet, TV - Providing advanced Support for Level 1 tech support engineers supporting residential DSL customers.- Approving modem replacements and dispatches

      • Supervisor

        Aug 2009 - Sept 2010

      • Advanced Support

        Oct 2007 - Aug 2009

    • Verizon

      Sept 2010 - May 2015
      Network Engineer

      - Network Management, Meeting SLA targets, Communicating with Vendors- Monitoring Alarm and Network Events- Maintain accurate logs for troubleshooting- Maintains Client's Router, Switches, Access Points, Wireless devices

    • The Depository Trust & Clearing Corporation

      May 2015 - now
      Senior Network Engineer

  • Licenses & Certifications

    • ITIL v3 Foundation

      Oct 2011