Agnese Dambīte

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Latvia

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Timeline
About me
Specialist at SEB
Education
- The Association of Latvian Commercial Bank
  2010 - 2011
  The Latvian Banking certificate Bank
  Completed the Latvian Banking Certificate Programme in the Consulting and Training Centre of Association of Latvian Commercial Banks in accordance with respective qualification level of Ifs School of Finance and has passed the examinations in the following subjects:-The business of banking-Economics and the role of banks in the economy-Introduction to accounting-Supervisory management skills-Lending-Marketing of financial services-Banking and the legal environment
- Latvijas Universitate
  2005 - 2009
  Bachelor's degree
Experience
- First Data Corporation
  Jun 2008 - Jul 2017
  - ATM system monitoring and technical issues resolving,Fraud system monitoring,- Providing consultations to the Customers about POS terminals troubleshooting and about its functions, Providing consultations to the Customers about E-commerce offer,- Evaluate problems of the customers and provide prompt solutions,- Answer courteously inbound calls and respond to customer inquiries,
  - Data Processing Specialist
    Aug 2016 - Jul 2017
  - Cryptographic key officer
    Jan 2013 - Jul 2017
  - Payment card specialist
    Oct 2011 - Sept 2016
  - Call Center shift administrator
    Jun 2008 - Sept 2011
- SEB
  Aug 2017 - now
  - Specialist
    Jul 2019 - now
  - Leasing Operations Specialist
    Dec 2017 - Jul 2019
  - Accounts Administration Specialist
    Aug 2017 - Nov 2017
Licenses & Certifications
- English Courses (102 hours)
  SIA PYGMALION
  Apr 2023
- Effective telephone service (16-hours course)
  SIA Megate
  Nov 2008
- Entrepreneurship, (15-hours course), certificate
  SAAF Mežazīle
  Apr 2004
- English Courses
  Teacher Ineta Alksne
  Apr 2004
- English Course (60 academic hours)
  Valodu centrs Intelligence , SIA
  May 2018
- English Courses
  SIA „R&V izglītības centrs
  May 2011
- Discover Tech by Riga TechGirls (48h)
  Riga TechGirls
  Nov 2023
- Excellent Customer service
  Nordic Training International
  Mar 2011
- Personal effectiveness (6 hours)
  TRIVIUMS apmācība
  Apr 2019
- Prevention of money laundering and terrorism financing for banking specialists (AML & CTF)
  Compliance Baltic
  May 2019