Deepak Kumar

Deepak Kumar

System Engineer

Followers of Deepak Kumar136 followers
location of Deepak KumarDelhi, India

Connect with Deepak Kumar to Send Message

Connect

Connect with Deepak Kumar to Send Message

Connect
  • Timeline

  • About me

    IT Manager @ Starbroadband Services | Information Technology Infrastructure, Technical Support

  • Education

    • Sikkim Manipal University - Distance Education

      2014 - 2016
      Master of Business Administration - MBA Information Technology
    • Sikkim Manipal University - Distance Education

      2009 - 2012
      Bachelor's degree Information Technology
    • Chatrapati Sahuji Maharaj Kanpur University, Kanpur

      1999 - 2001
      Bachelor's degree Zoology/Animal Biology
  • Experience

    • Starbroadband Services India Pvt LTd

      Apr 2002 - Feb 2007
      System Engineer

      • Installed Windows, assembled computers, and upgraded systems for embassies and high commissions.• Proactively ensured system and infrastructure availability, monitored application performance, and implemented solutions.• Maintained security, backup, and redundancy strategies, and improved system efficiency with custom scripts.

    • Starbroadband Services (I) Pvt Ltd

      Mar 2007 - Jan 2012
      Asst Manager Information Technology Support Services

      • Implemented and maintained farewells, series switches, and security appliances to ensure network security and efficiency.• Reviewed logs for networking devices to identify and resolve abnormalities, ensuring smooth operations.• Troubleshot and maintained networking devices, including switches and routers, to optimize performance.• Tested bandwidth management software to enhance network performance and usability.

    • Starbroadband Services (I) Pvt Ltd.

      Mar 2012 - now
      IT Manager

      • Managed IT support services for high-growth environment, resolving customer-focused problems.• Installed and maintained network devices including Cisco and Mikrotik.• Developed staff training manuals for technology and provided ongoing network support.• Assisted technical support teams with broadband and fiber troubleshooting.

  • Licenses & Certifications

    • Microsoft Certified Professional (MCP)

      Microsoft Certifications
      Sept 2011
    • Microsoft Certified Systems Administrator: Messaging (MCSA)

      Microsoft Certifications
      Sept 2011
    • Microsoft Certified Systems Engineer: Windows Server 2003 (MCSE)

      Microsoft Certifications
      Sept 2011
    • TS: Microsoft System Center Configuration Manager 2007, Configuring (MCTS)

      Microsoft Certifications
      Sept 2011
    • AWS Solutions Architect Associate

      NetworkNuts
      May 2025
      View certificate certificate
    • Cisco Certified Network Associate Service Provider Operations (CCNA)

      Cisco
      Dec 2009