
Alex Sweeney
Business Support Specialist

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About me
Customer Relationship Manager at NHS Supply Chain
Education

St Christophers CE
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Blackburn College
2007 - 2009B-TEC National Diploma in I.T practitioning with Business and business Academy certification Information technology/Business 3 A LevelsActivities and Societies: Business Academy student and industry internee 2007-2009. Attended and presented in front of numerous business partners of the college. Graduated Business academy in London 2009 following summer internship with business partners. Studied numerous software & and hardware orientated subjects designed to broaden understanding of computing and its involvement with business.

University of Central Lancashire
2009 - 2013Ba Hons Geography 2;2Activities and Societies: Course Rep Graduated Ba Hons Geography with key interests in the following: Urban regeneration, Renewable energies, Carbon Management, Sustainable futures, Geographical Information Systems, and Passive House Construction. First hand insights into urban environments and industries within China through trips in 2012. Good knowledge of urban regeneration projects carried out within cities located within the north west of the UK following specific interest.Renewable technologies and… Show more Graduated Ba Hons Geography with key interests in the following: Urban regeneration, Renewable energies, Carbon Management, Sustainable futures, Geographical Information Systems, and Passive House Construction. First hand insights into urban environments and industries within China through trips in 2012. Good knowledge of urban regeneration projects carried out within cities located within the north west of the UK following specific interest.Renewable technologies and carbon management talks attended from leading industry partners.In the first year of my study I was a course rep and also joined the UCLAN mountain bike team. Show less
Experience

Fujitsu
Nov 2013 - Mar 2015Business Support SpecialistBeginning my career as a Graduate Sales Exec in November 2013 I have since transitioned into Fujitsu Services Limited and been aligned with the Networks &Telecoms (N&T) service line formerly known as Fujitsu Telecommunications Ltd (FTEL). Since the transition in July 2014 I have pursued a career in business support within N&T. My role encompasses the following responsibilities: Account management, Contract renewal management, Tender response management, managing business continuity to comply to ISO Standard 22301, managing business delivery processes, risk management, and managing SLA's, Alongside my new responsibilities pursuing my career with Fujitsu in general has helped me to develop my knowledge & experience within the IT industry in areas such as: Managed services, local area networks (LAN), network operations support, global wide area networks (GWAN), voice over internet protocol (VOIP), network operations support, cloud technologies, datacentres, technology products, environment control systems, the internet of things, Integrated estate management systems, and technical field repair services.My proudest achievement so far is gaining recognition from the Director of Fujitsu UK&I for my efforts in organising and ensuring the success of business continuity process for ISO Standard 22301 alongside the N&T business continuity manager. Show less

HCSS Hub
May 2015 - Sept 2015Customer relationship manager
NHS Supply Chain
Jan 2017 - now• Working as part of the implementation team on the zero cost project within the northern region of the UK for NHS Supply Chain• Delivering smooth change management to transition hospital trusts • Leading the change management process and actively engaging with hospital trusts to help implement the recommendations set out in the Lord Carter Report• Active engagement within the supply chain stakeholder process to deliver savings across the NHS as whole • Working to ease potential cost pressures with procurement teams and deliver savings across high cost device categories Show less
Customer Relationship Manager
Dec 2022 - nowImplementation Manager
Jan 2017 - Dec 2022
Licenses & Certifications

Introduction to service delivery management
Fujitsu UK and Ireland
Account management
ISMMMay 2014
High impact presenting
ISMMApr 2014
Professional selling skills
ISMMMar 2014
Fundamentals of selling
ISMMDec 2013
PRINCE2® Foundation and Practitioner Certification Training
AXELOS Global Best PracticeMay 2019
Introduction to ISO Standard 22301 Business Continuity
BSISept 2014
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