Mohamed Dorgham

Experience

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  Mobinil

  Mar 2009 - Jun 2016

  Supervisor, RAN Support Engineer

  Handling Motorola Software• Responsible for design, integration, test, troubleshoot and acceptance of 2G/3G/LTE RAN element. • To analyze network performance, resolve complex network problem, and optimize network architecture. • As technical point of contact, e.g. engineering team, customer, and vendor. • To engage directly with pre-sales team, project team, and customer for the purpose of promoting and delivering strategic services. • Lead or be part of global technical delivery team. Supervise team in technical related matter. Show less

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  Orange Egypt

  Jun 2016 - Jul 2023

  ● Working in Orange Cash Projects● Adheres to Scrum as it is defined in the Scrum Guide● Facilitates Scrum events and maintains Scrum artifacts● Works to remove team and organizational impediments • Acting as Scrum Master<organizing different events removing impediments ,facilitating and coordinating different team activities>• Handling VIP complains with several teams <TX,RF,Planning>• Handling personally with VIP complainer any occurring problem• Handling 4G area in Cairo/Soha/delta zone• Following up the progress of team members task on a daily basis Handling Nokia software • Handling VIP complain regarding VIP areas• Responsible for 4G enhancement regarding Nokia equipment• Optimizing 2G/3G/LTE network with other teams• Performing audit in 4G network to assure that no problem regarding hardware or transmission

  • PMO | Scrum Master

    Oct 2022 - Jul 2023

  • Senior Supervisor, NOC Back Office Engineer

    Jan 2022 - Nov 2022

  • Supervisor, NOC Back Office Engineer

    Jun 2016 - Dec 2021
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  _VOIS

  Aug 2023 - Sept 2024

  Scrum Master

  Facilitate sprint planning, daily stand-up meetings, sprint reviews and retrospectives. Support the Product Owner in their responsibilities, including backlog refinement, sprint planning and managing stakeholder expectations.

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  Fawry

  Sept 2024 - now

  Scrum Master and Delivery Lead

  Managed four Scrum teams, applied Agile principles and facilitated Scrum ceremonies.• Successfully manage and lead four Scrum teams, "Ordering", "Guhayna" and "FawryPay" facilitating Agile ceremonies and ensuring adherence to Scrum practices.• Collaborate with product owners and stakeholders to prioritize backlogs and deliver high-quality software solutions.• Drive continuous improvement initiatives, resulting in increased team efficiency and product quality.• Foster a collaborative team environment, promoting effective communication and knowledge sharing.• Mentor team members in Agile methodologies, enhancing their skills and contributions to project success. Show less