Experience

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  Ge healthcare

  Feb 2007 - Feb 2009

  •As a Sales Support Specialist for the $2 Billion U.S. Healthcare business, was responsible for providing superior support and service for my field reps. and customers.•Performed order entry process contributing to $92.7 million in orders for 2008 in the regions covered.•Configured quotes for the sales reps for all Diagnostic Imaging modalities, (MR, CT, X-Ray, PET, Nuclear, Mammo, and PACS) enabling more customer face time and improving quoting and price accuracy.•Designated as the primary owner for the new CRM (Customer Relationship Management) system deployed for the telesales team. Completed setup, registration, maintenance, support, updates, and new functionality within database.•Provided customer support via the 1-800 inbound phone line contributing to greater customer satisfaction.•Developed a broad range of knowledge of the healthcare business, its products, and its functions.•Recognized at the Q3 2008 commercial operations review for outstanding performance. Show less •Managed and maintained all Core DI territory and account deployment for the U.S. (Approx. 25,000 accts.)•Worked with Region Sale Managers to realign territories quarterly to enable improved customer coverage.•Provided support to new and existing DI employees requiring access and/or changes to their Territory Management setup permitting appropriate access within the program.•Performed tracking and reporting of territories, accounts, and user access within the Sales Workbench program resulting in better coverage and visibility.•Completed software testing prior to new feature releases within Sales Workbench to ensure functionality. Show less

  • Sales Support Specialist

    May 2008 - Feb 2009

  • Territory Management Administrator

    Feb 2007 - May 2008
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  Pds, a converge company

  Oct 2009 - now

  -Dedicated HP Navigator Healthcare Specialist. •Successfully managed local and national healthcare clients totaling over $10 million dollars in revenue annually.•Well-established and trusted senior member providing support to the inside sales team.•Performed quoting, order entry, tracking, customer support, and delivery management for named accounts.•Consistently grew revenue within prospective growth account base.•Annually recognized for teamwork and quality in company Paragon Awards.

  • Sales Representative

    Jan 2019 - now

  • Account Manager

    Oct 2009 - Dec 2018