Experience

• 

  Telenor

  Jan 2007 - Mar 2014

  >Devise Financial Services Improvement Strategy in franchise Territory.>Owning responsibility for the development, execution, and performance of all Financial Services Products in the given territory. >Identify, measure, monitor the company’s SOPs are properly followed by retailers.>Will be responsible for the retailer’s acquisition targets and their training.>Maintaining the portfolio/Data of all FS retailers of Parent Franchise and regular market visits to monitor FS retailer’s portfolio.>Regularly monitor the minimum balance report/retailer performance report to improve the market.>Cash management/cash distribution in channels and assisting the FS Retailer for maintaining their balance in MW & physical cash.>Will be responsible to FS cash management through RSO and daily clearance with FM.>Smooth coordination flow from/to Telenor FS Team and FS Retailer.>Review FS business in the market and where necessary facilitate the retailer in improving the FS business and keep eye on competitor’s activity and updating it to the TP FS team.>Manage all MASOs Sales and performance and New MASOs training.>Make sure 85% retailers are active and working properly.>Make sure all retailers have DR Books, Stamps and FS trade marketing material.>Manage and develop the distribution channel for easypaisa business. Show less >Secondary Sales Automation Project.>Ensure complete back end system support to the franchises.>Resolve S&D Complaint, Network related, illegal replacement & Customer ComplaintResolving Tracker & POS related issues.>Support to the sales team in E-load issues resolution & coordination with retailerMaintenance/updating of E-load retailer’s data.>Keep track/follow of dormant retailer for re-activation.>Starch cards reimbursement.>Visibility on promo related to recharge.>Other Assignment.>MPOS Project.>Reporting regarding different Projects/Issues.>789 Project. Show less >Achieve the assigned sales targets in terms of revenue and volume. >Do the suggestive selling to the visiting subscribers.>Working as a team player in a harmonized manner.>Generate sales leads, Follow them up efficiently and close on them as productive sales.>Define and develop marketing plan to ensure customer satisfaction and maximize revenue.>Ensure targets of value added products for business customers.>Plan daily/weekly sales.>Handling all kinds of issues specially VAS and postpaid.>Trouble shooting all kinds of handsets and other gadgets.>Making sure that all customer service related activities are being done within the bench- marked time. Show less ​>Achieve the assigned sales targets in terms of revenue and volume. >Do the suggestive selling to the visiting subscribers.>Working as a team player in a harmonized manner.>Generate sales leads, Follow them up efficiently and close on them as productive sales.>Define and develop marketing plan to ensure customer satisfaction and maximize revenue.>Ensure targets of value added products for business customers.>Plan daily/weekly sales.>Handling all kinds of issues specially VAS and postpaid.>Trouble shooting all kinds of handsets and other gadgets.>Making sure that all customer service related activities are being done within the bench- marked time. Show less

  • Financial Services Manager

    Jan 2012 - Mar 2014

  • System Support Officer

    Jan 2010 - Dec 2011

  • Customer Relations Manager

    Jan 2009 - Dec 2009

  • Cusomter Relation Officer

    Jan 2007 - Dec 2008
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  Ubl - united bank limited

  Apr 2014 - Mar 2015

  Business development executive

  >Manage and develop the distribution channel for UBL Omni business.>Devise Financial Services Improvement Strategy in my Territory.>Make sure 90% retailers are active and working properly.>Smooth coordination flow from/to UBL Omni FS Team and FS Agents.>Review FS business in the market and where necessary facilitate the retailer in improving the FS business and keep eye on competitor’s activity and updating it to the UBL Omni FS team.>Owning responsibility for the development, execution, and performance of all Financial Services Products in the given territory.>Identify, measure, monitor the company’s SOPs are properly followed by agentsWill be responsible for the agent’s acquisition targets and their training>Make sure all Agents have DR Books, Stamps and FS trade marketing material. Show less

• 

  Hbl

  Mar 2015 - Nov 2015

  Support officer

  >Manage and develop the distribution channel for HBL Express - Habib Bank Limited business.>Devise Financial Services Improvement Strategy in my Territory.>Make sure 90% retailers are active and working properly.>Smooth coordination flow from/to HBL Express FS Team and FS Agents.>Review FS business in the market and where necessary facilitate the retailer in improving the FS business and keep eye on competitor’s activity and updating it to the HBL Express FS team.>Owning responsibility for the development, execution, and performance of all Financial Services Products in the given territory.>Identify, measure, monitor the company’s SOPs are properly followed by agents.Will be responsible for the agent’s acquisition targets and their training.>Make sure all Agents have DR Books, Stamps and FS trade marketing material. Show less

• 

  Hbl

  Feb 2016 - Mar 2020

  >Manage and develop the distribution channel for HBL Konnect - Habib Bank Limited business.>Devise Financial Services Improvement Strategy in my Territory.>Make sure 90% retailers are active and working properly.>Smooth coordination flow from/to HBL Konnect FS Team and FS Agents.>Review FS business in the market and where necessary facilitate the retailer in improving the FS business and keep eye on competitor’s activity and updating it to the HBL Konnect FS team.>Owning responsibility for the development, execution, and performance of all Financial Services Products in the given territory.>Identify, measure, monitor the company’s SOPs are properly followed by agents.Will be responsible for the agent’s acquisition targets and their training.>Make sure all Agents have DR Books, Stamps and FS trade marketing material. Show less

  • Zonal Manager

    Aug 2019 - Mar 2020

  • Distribution Officer

    Feb 2016 - Aug 2019
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  Telenor

  Mar 2020 - now

  Area sales manager