Experience

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  Chevys fresh mexican rest

  Jan 1990 - Jan 1998

  Foh / kitchen manager

  • Recruitment and training staff of 300+ • Management of floor and kitchen staff,• Provide training and professional development opportunities for all kitchen staff. • Ensure that high standards of sanitation, cleanliness and safety are maintained• Buying and receiving, scheduling, payroll, and inventory. • Restaurant generated over $13MM in sales annually.

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  Fuddruckers

  Jan 1998 - Jan 2000

  General manager

  • Lead role for providing excellent service, leadership, training and motivation of staff of 60+ employees • Responsible for supervision, recruitment, scheduling, payroll, buying and receiving, catering, computation and analysis of Profit and Loss statements.• Focus on maintaining a friendly work environment, with special attention to controlling labor and food cost.

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  Moose mcgillycuddy's

  Jul 2000 - Aug 2002

  Nightclub / foh manager

  • Staffing of bartenders, security guards, DJ’s• Train staff in area’s of safety regulations and local ordinances• Determine ambiance and atmosphere of facility• Maintain inventory levels of food, drinks, and other supplies

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  Canoe's

  Aug 2002 - Jun 2005

  Fine dining manager

  • Ensure guests have a pleasant and memorable experience• Monitor setup, cleanliness, and safety on dinning area• Supervise and train staff in standards of excellence• Communicate effectively and promote sales

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  Cafe o' lei

  Jun 2005 - May 2008

  Sales manager

  • Responsible for delivering quality cuisine and exceeding customer expectations at a fast-paced café that generated over $5MM in sales annually

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  Self-employed

  May 2008 - Sept 2011

  Equity trader

  • Identify and initiate short-term equity trades • Follow macro economic trends to create trading bias to prepare for each day/week/month • Identify list of equities that provide greatest potential for trading opportunities on a daily basis• Maintain constant research and study to determine which sectors are leading the current market • Regularly scan SEC filings to understand company metrics and competitive position in sector• Execute trades based on current order flow and trading programs to gauge trading continuation • Use technical analysis to forecast price movements and place effective stop orders Show less

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  Chez meme baguette bistro

  Sept 2011 - Jun 2015

  Executive chef / general manager

  Notable accomplishments: *Spearheaded the transformation of a former landscaping business into a vibrant restaurant, collaborating with architects and engineers to ensure compliance with safety standards while enhancing customer dining experiences across 2,000 square feet.*Company Awards: #1 breakfast site on Google for Maui. #1 of 2 best restaurants on all of Maui (Yelp) in 2014. 3 years of certificate of excellence awards from Trip Advisor.*Targeted Facebook ads for Hawaii residents during the off-season increasing sales by 20%. Show less

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  Tgi fridays

  Sept 2015 - Feb 2017

  Manager

  Notable accomplishments: *Guest Net Promoter scores went from 73% to 85% within 4 months of start date. *Customer hidden shopper surveys were 85% and higher during scheduled shifts. *Increased bar sales and reduced waste within 2 months of taking over the bar.*Reduced liquor cost from 26% to 22% by following the bar training for correct pour amounts and fixing draft beer kegs.

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  Galloway station

  Mar 2017 - Dec 2018

  General manager

  Directed all operational functions encompassing P&L management, payroll processing for 25+ employees, and scheduling efficiency improvements that enhanced staff productivity by reducing overlap and boosting customer service effectiveness.Notable accomplishments: *Increased sales in 2017 by 6% over 2016. *Implemented a timeline for launching a new menu including testing, food tasting, menu finalization, new menus, and advertising. Complete roll-out within the first 90 days of hire. *Enhanced building safety through strategic maintenance initiatives; health inspections transitioned from three annual visits with low scores to biannual evaluations, achieving a perfect score on the health inspection before departure. Show less

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  Red robin

  Sept 2018 - Dec 2019

  Kitchen manager

  Annual Sales over $2 millionSupervised all aspects of kitchen functions by optimizing workflow processes, leading to a reduction in food waste by over 25% and ensuring compliance with brand equity standards across menu offerings.Notable accomplishments: *Selected third quarter 2019 Top Manager (out of 36 managers). *Elevated cleanliness score from 89% to 99% by implementing rigorous sanitation protocols and staff training programs, ensuring compliance with health regulations across kitchen operations. Show less

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  The big biscuit

  Dec 2019 - Jan 2025

  General manager

  Spearheaded the execution of company vision for dining experiences through rigorous training programs; empowered team members to deliver high-quality service which contributed directly to achieving a $1 million annual sales target over five consecutive years.Notable accomplishments: *Achieved recognition as the inaugural Culture Champion Award recipient in 2023, outperforming peers from 30 locations through dedicated commitment to fostering an inclusive and motivating work environment.*Led local marketing initiatives by creating a partnership with Kickapoo High School and appearing on Ozarks Today demonstrating new menu items and inviting the local community to both Springfield locations. *Crafted a comprehensive catering menu specifically tailored to pandemic-era dining trends, resulting in increased sales of 20% during the first three months, adopted across all locations in 2021, and still in use in 2025.*The beverage success rate is 75%, compared to the company average of 67.5%.*Below system average Food Costs at 21.5% with under a 2.5% variance.*Increased Dine-In and Dine-Out Guest Check Average from $16.60 to $17.40.*Increased Average Annual Sales from $990,000 in 2021 to $1.5M in 2024. Show less