Experience

• 

  Delaware north

  Jul 2019 - Oct 2019

  Retail associate
• 

  Genesys works

  Jun 2020 - Aug 2020

  Genesys works young professional
• 

  Sleep number corporation

  Aug 2020 - Jun 2021

  It intern

  Support end users, their devices and software. Includes hardware repair, software installations, troubleshooting.Supporting new hires with initial setupsDeploying Windows and Mac devices to users

• 

  University of minnesota

  Feb 2022 - Jul 2022

  Tier 1 service desk technician

  Support Users over the phone with IT related issues.-assist with routing issues to appropriate teams-compiling the proper data for teams to assist immediately

• 

  General mills

  May 2022 - Aug 2022

  Solveit developments & hardware management

  Hardware position that focuses on computer imaging, upgrades, and hardware support

• 

  Entrust

  Sept 2022 - now

  Business application developer

  Create reports, dashboards, APIs and/or enhancements with various tools such as PL/SQL, BI Publisher and APEX. Create test scripts, plans and complete testing and troubleshooting.