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Mélanie Gillmann

Mélanie Gillmann

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location of Mélanie GillmannPerwez, Walloon Region, Belgium

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  • Timeline

  • About me

    Group Order to Cash & Logistics Manager at Nicols International

  • Education

    • Universidad Autónoma de Madrid

      2003 - 2004
      Postgraduate degree Marketing

    • Haute Ecole 'Francisco Ferrer' de la Ville de Bruxelles

      1999 - 2000
      Postgraduate degree International Business/Trade/Commerce

    • Haute Ecole 'Léonard de Vinci', Bruxelles

      1995 - 1999
      Master's degree Translation (English - Spanish - French)

  • Experience

    • TransPerfect

      May 2005 - Mar 2008

      Business development, Support to external sales, Price negotiation Support to external sales, Price negotiation

      • Account Executive

        Sept 2006 - Mar 2008

      • Account Manager

        May 2005 - Aug 2006

    • Solutia Europe S.A.

      Mar 2008 - Dec 2010
      Customer Service Representative – Export specialist for the Plastics Products Division

      Customer Service, Support to sales team, Export documentation

    • Inabata Europe

      Jan 2011 - Mar 2014
      Import/Export Sales Administrator - Logistics Coordinator

      Japanese trading company - Import/ExportSupport to Sales team, Purchasing, Transport management, Inventory control & stock management, VAT advice

    • CEVA Logistics at Janssen, Pharmaceutical company of Johnson & Johnson

      Apr 2014 - Oct 2021

      Manager of 5 Departments : Customer Service, Repack (GMP compliant repacking and relabelling), OSS (Document Management Systems), Transport, Shipping (Export Documentation)Team of 30 FTE's (3 Supervisors, 1 Lead, 13 WC, 13 BC) Daily follow-up on productivities & KPI’s Continuous improvement combining productivity increase and high level of quality/compliance Manager of 3 Departments : Customer Service, Repack (GMP compliant repacking and relabelling) and OSS (Document Management Systems) . Team of 18 FTE's (2 Supervisors, 1 Lead, 5 WC, 10 BC). Manager of Repack Department (GMP compliant repacking and relabelling).Team of 12 FTE's (2 Supervisors, 10 BC) Manager of 5 departments : Customer Service, Transport, Shipping (Export documentation), OSS (Document Management Systems) and Returns (Reverse logistics).Team of 22 FTE's (2 Supervisors, 1 Lead, 15 WC, 4 BC). Manager of Customer Service DepartmentTeam of 5 FTE's (1 Supervisor, 4 WC)Development of a new department (CS) on La Louvière Site

      • Administration & Compliance Manager

        Oct 2020 - Oct 2021

      • Customer Service, Repack and OSS (Doc Management Systems) Manager

        Jan 2019 - Oct 2020

      • Repack Manager

        Jan 2018 - Dec 2018

      • Customer Service, Transport & Administration Manager

        Jan 2015 - Dec 2017

      • Customer Service Manager

        Apr 2014 - Dec 2014

    • NICOLS INTERNATIONAL

      Oct 2021 - now
      Group Order to Cash & Logistics Manager

  • Licenses & Certifications

    • Lean Green Belt Certification

      Johnson & Johnson