Matthew Taggart

Experience

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  Laura Ashley

  Sept 2005 - Jun 2009

  Stockroom Assistant / General Sales Staff

  Working to ensure the customer has the best experience possible in every interaction. Provide expert and professional information to our customers and work collectively as a team to achieve branch and company objectives. Working closely with colleagues to become 'one team'. Achieve the above by displaying the correct attitude, behaviours and actions that are consistent with company values.

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  Southern Health and Social Care Trust

  Jun 2009 - Apr 2010

  HR PLACEMENT STUDENT

  Responsibilities:• Assisting with the processing of recruitment files, including preparing and issuing correspondence to applicants at each stage of the recruitment process, as well as ensuring appropriate pre-employment checks (e.g. references, vetting checks, pre-employment health assessments) are carried out;• Assisting with producing and issuing advertisements, creating job files and the issue, receipt and processing of Application Forms;• Assist in the processing of job offers from waiting lists. Data input/maintenance of computerised HR database systems. Maintaining, updating and filing departmental records;• Assisting with the development and administration of work experience placements within the Trust, for example liaising with schools, local training agencies, and preparing appropriate documentation;• Assisting in the maintenance and updating of the computerised Human Resources Management System (HRMS), including amendments, transfers, terminations etc;• Recording and answering general queries regarding Terms & Conditions of Service;• Organising Disciplinary, Grievance and Appeal Hearings in accordance with internal procedures;• Assisting Senior HR staff with the collation of information for Employment Tribunal cases;• Participating in and taking the lead in specific HR projects/initiatives as necessary;• Assist with general HR administrative duties as required, for example organising meetings and events, and training and development administration. Show less

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  Wineflair - Belfast

  May 2010 - Nov 2010

  Sales Assistant

  Responsibilities:• Selling and collecting payment for shop sales and assist in stock replenishment;• Pricing and coding of merchandise;• Observing all of Wineflair's policies and procedures;• To deliver the very highest standard of customer service and maintain all areas of the site in a spotlessly clean condition.

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  Capita

  Nov 2011 - Jul 2012

  PECT Administrator

  Responsibilities:• Processing transactions within agreed service levels; • Adhering to the Capita Group Vetting Policy requirements;• Completion of annual renewal and 3 yearly vetting checks for existing employees;• Corresponding with applicants, referees, recruiting managers, HR Advisors and Capita Recruitment Vetting Service to gather relevant information to satisfy vetting requirements;• Dealing with client data ethically, compliantly and in accordance with FSA, Data Protection and Information Security legislative requirements;• Assisting the management team, including collation of supporting Management Information, where appropriate with daily tasks;• Keep my own knowledge relating to complex processing activities up-to-date;• Maintain a good understanding of technical processes and services. Show less

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  Capita

  Sept 2013 - Sept 2018

  Responsibilities:• Tracked candidate online applications via NICS iRecruit tracking system and produced reports at competition closing stage following application validation with final numbers for panels / Departments;• Personally supported over 70 individual competitions for NICS since July 2012 including both singleton and volume;• Produce all documentation to support recruitment competitions such as Candidate Information Booklets, Adverts, Application Forms and upload these to the NICS recruitment website;• Provide advice and guidance to NICS in relation to screening of applications ensuring they adhere to policy & procedures;• Issue feedback to unsuccessful candidates following application screening and ensuring this is received within a timely manner;• Issue interview invitations and organise panel interviews across all departments and locations;• Prepare all interview documentation for panel members, consisting of up to 4 panel members per interview across multiple panels;• Manage candidates’ appeals and feedback requests ensuring consistency at all times by following NICS policy & procedures;• Ensure all Service Level Agreements are delivered in accordance with NICS policy;• Responsible for producing competition status reports to Departmental HR at different stages of the competition e.g. after closing date, screening, interview, interview results, pre-placement. These reports show all applicant statuses at the different stages of the competition to ensure the applicant numbers always tally;• Produce Equal Opportunity reports which are sent to the Equality Commission; • Respond to email and telephone queries from applicants, Departmental HR and panel members. Show less Responsibilities:• Managing a team of 6 Recruitment Administrators;• Delivery of client Service Level Agreements in relation to issuing timely offers of employment following necessary stringent pre-placement checks;• Team Performance Management ensuring all Capita HR Policies and Procedures are adhered to;• Production of weekly Management Information reports for the Resourcing Manager and the client;• Provide coaching and feedback to team members;• Liasing with internal and external stakeholders ensuring a professional relationship is maintained at all times. Show less

  • Recruitment Administrator

    Jul 2012 - Sept 2018

  • Temporary Team Leader

    Sept 2013 - Sept 2013
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  Conexia

  Sept 2018 - now

  Recruiter

  • Responsible for delivery of a range of recruitment competitions for the client NICS (Northern Ireland Civil Service) against service level targets and customer service standards;• Act as a lead contact with NICS Departments including NICS HR in the management of recruitment campaigns;• Build positive, professional relationships with key stakeholders;• Project manage assigned recruitment campaigns in order to meet client timelines;• Responsible for quality checking the administration of recruitment campaigns ensuring 100% accuracy;• Provide professional advice and guidance to panel members, NICS HR and other stakeholders in line with NICS Policy and Procedure, NICS Commissioners Code, HRConnect policies and procedures and employment legislation;• Organise, chair and facilitate recruitment meetings with client representatives;• Work closely with the recruitment administration team in supporting the delivery of effective recruitment campaigns• Plan and organise the workload ensuring resources are utilised effectively;• Ensure that the recruitment systems are maintained correctly with progress of recruitment campaigns and provide updates to stakeholders as and when required;• Liaise with third party services for recruitment advertising, testing etc;• Manage the performance of Recruitment Administrator/s, motivating, coaching and encouraging their development as necessary;• Manage workflow using current systems and ensuring customer service standards and Service Level Agreements (SLAs) are adhered to;• Ensure that team members are communicated to regarding; policies, procedures and legislation;• Work closely with other team leaders and the operational managers to promote a culture of continuous improvement;• Continuously work in partnership with recruiters to deliver a seamless, high quality service to the client;• Contribute to the investigation and response to complaints about the resourcing service. Show less