Tina Sebourn

Tina Sebourn

Technical Sales Manager

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location of Tina SebournMinneapolis, Minnesota, United States

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  • Timeline

  • About me

    Program Manager | Engineering Manager | Strategic & Collaborative Leader

  • Education

    • Central Luzón State University

      1995 - 1999
      Bachelor of Science (B.S.) Microbiology and Immunology
    • Cornell University

      2021 - 2021
      Executive Leadership & Organizational Management
    • Tufts University

      2022 - 2024
      Master of Business Administration - Global Business Business Administration and Management, General
  • Experience

    • EAC Industrial Ingredients Ltd. A/S

      Jan 2003 - May 2006
      Technical Sales Manager

      • Work with QC Chemists and Technical Managers in manufacturing industry.• Develop rhythm during monthly Global Supplier team meetings to review new products and discuss existing quality issues. • Builds strong collaborative working relationships with the business leaders.• Product presentation and promotion –providing important information and increasing marketing probability.• Gather and document customer intelligence to best understand product application and fulfill customer needs. • Preparation of sales forecast, quotations and sales/ marketing reports and researches.• Responsible for planning, organizing and directing the assigned product portfolio.• Product training and sales conference. Show less

    • GE Water & Process Technologies

      Feb 2010 - Jan 2018

      As Operations Manager, examined operating procedures, identified improvement areas. Developed and integrated new processes specifically regarding employees' formal training and instruction to perform their assigned tasks in a knowledgeable and productive manner. Conceptualized a training program that fostered confidence, improved employee retention, enhanced the company culture, and established trust, leading to a 25% increase in productivity. ► Built a training program that effectively fostered confidence, improved employee retention, enhanced the company culture, and established trust. This program led to a 25% increase in productivity.► Greatly improved waste management and better measurement of chemical concentrations by installing alerts that notified of errors and engaging visual monitoring techniques. ► Instrumental in new product qualifications, communicating, and collaborating with technical teams.► Enhanced product stability and viability COQ (Cost of Quality) by reducing variability. ► Created a Membrane analytical support team while providing continued leadership in operations and site incident response.► Served as a Master Planner charged with motivating teams to reach productivity targets and preventing catastrophic failures. ► Successfully completed a pivotal “block stock” project. Show less In cooperation with inter-departmental teams, contributed substantially to the development of a stronger, more robust membrane to be utilized within water filtration systems as well as independently instituting a solid statistical process control and improvement structure, ultimately leading to a better product for clients. ► Served as a Technical Advisor/Liaison, offering input regarding generation and change assessment for quality-controlled documentation, including SOPs, Work Instructions, Data Forms, and SRAs. ► Expertly translated high-level quality requirements into compliant and effective documentation and guidance.► Delivered technical aid for all Make-Assess-Release activities. ► Oversaw DEPC and DIFA process data and specifications.► Served as a Risk Assessment Lead, directing analysis activities to provide the best production execution at a unit-operation level.► Evaluated targeted production outputs on both routine and atypical natures.► Ensured adherence to and compliance with all health, safety, and security processes, regulations, and procedures. Show less

      • Production Manager

        Feb 2015 - Jan 2018
      • Process Engineering Technician

        Feb 2010 - Feb 2015
    • Mar Cor

      Jan 2018 - Jan 2022

      Directs an energetic national team of 7 to succeed in developing retail presentation materials for the Sales Department. Provides training when required and overseeing systems installation with accountability for $100K - $300K worth of equipment per transaction. ► Consistently develop and implement new processes that centralize paperwork and project validation, while optimizing efficiency. ► Institute and establish KPIs that track progress and monitor goal attainment.► Promote positive working environments and professional development, enabling communication across multiple departments.► Thoroughly review quality leads and requests for technical proposals.► Determines and defines the overall scope of supply, outlining conformance and deviation to specifications.► Develops sales processes and procedures, effectively standardizing practices.► Cultivates and maintains relationships, actively supporting account management and sales activities. ► Streamlines the sales request database, which guarantees the most up-to-date information on projects, contracts, and technical proposals. Show less Prior to promotion to manager, competently designed medical reverse-osmosis water treatment systems, maintained accurate technical proposals and various other documentation. Identified processes and procedures in need of improvement while building inter-departmental and cross-team relationships. ► Managed and contributed to the planning and installing water treatment and pre-treatment systems for clinics and hospitals globally.► Exhibited a thorough understanding of blueprints, Terms and Conditions Agreements, and customer specifications. Determined requirements for designing customized systems.► Successfully formulated efficient information retrieval and retention processes, leading to accomplishing results.► Offered technical expertise and guidance to sales staff during customer meetings.► Determined optimal solutions for crises, creating new opportunities and driving customer satisfaction. Show less

      • Applications Engineering Manager (Life Sciences)

        Sept 2019 - Jan 2022
      • Applications Engineer- Life Sciences

        Jan 2018 - Sept 2019
    • Northrop Grumman

      Jan 2022 - now
      • Program Manager II

        Oct 2023 - now
      • Engineering Manager II

        Jan 2022 - Oct 2023
  • Licenses & Certifications

    • Lean Six Sigma Green Belt Certification

      GE
      Nov 2013
    • A3 Project Management

      GE
      Jun 2017
    • Personnel Relations Leadership Program

      GE
      Oct 2016
  • Volunteer Experience

    • Foster Parent

      Issued by Retrieve a Golden of the Midwest (RAGOM) on Aug 2018
      Retrieve a Golden of the Midwest (RAGOM)Associated with Tina Sebourn
    • Foster Parent

      Issued by Bassethound Rescue of Southern California on May 2012
      Bassethound Rescue of Southern CaliforniaAssociated with Tina Sebourn