Retheesh Panicker - PgMP®,PMP®,ITIL®

Retheesh Panicker - PgMP®,PMP®,ITIL®

L2 NOC Engineer

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location of Retheesh Panicker - PgMP®,PMP®,ITIL®Dubai, United Arab Emirates

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  • Timeline

  • About me

    Project Manager at Emircom

  • Education

    • Mahatma Gandhi University

      2002 - 2006
      Bachelor of Technology (B.Tech.) Electrical and Electronics Engineering
    • GHSS KS Puram

      1990 - 2002
  • Experience

    • HCL Infosystems Ltd

      Jun 2007 - Feb 2009
      L2 NOC Engineer

      - Responsible for all IPTV/VPN related configurations and troubleshooting for the Broadband Multiplay Network – integrate various access components [RPR/LAN Switches] and DSLAMs with BNGs- Provide remote support in installation and configuration of network components of Multiplay, and troubleshoot various broadband related issues

    • Al Habib Trading Co

      Sept 2009 - Aug 2010
      Project Coordinator

      - Involved in tracking scope of Fixed network (FTTx, MSAN, NGN & DSLAM), supervising installation of communication equipments, and making necessary upgrades- Ensure commissioning of several sites in prescribed time by training and managing subcontractors; monitor data communication networks, prepare written reports and submit them to management

    • Huawei Technologies

      Jan 2011 - Jul 2015

      - Responsible for Project Initiation, Project Planning, Scope Management, Time Management, Quality & Risk Management, and Project Reporting (to Delivery and Service GMs)- Monitor scope, handle change management, manage consultant services, monitor quality/quantity of work, guide team and deploy all fundamental/contingency planning concepts, rules and processes- Regularly review changing project requirements & resource needs, and recommend suitable changes; handle escalations, motivate team to increase revenue and attend meetings with sr. management Show less - Prepare budget, define/request resources, mitigate risk, assign contingency value, and set objectives and priorities for the execution of work in line with project scope/budget and client requirements- Conduct review meetings to monitor project progress, and proactively track bottlenecks & related issues to ensure satisfactory compliance to project schedules and key milestones- Coordinate project activities with all involved departments, supervise work results and compare results with guidelines/project plans; recommend eligible/performing employees for rewards and recognitions- Ensure that results are compiled, documented and forwarded to client in required format, as well as the timely and correct presentation and explanation of results- Mitigated 0.6 to 0.8 million USD penalty of a 12 million USD project by understanding the penalty causes, explaining delays caused by client and negotiating effectively Show less - Handled commissioning and acceptance for Fixed network (MSAN, NGN & DSLAM) – project roll out of new site phase wise, Installation, commissioning, performance and acceptance- Monitor performance of subcontractors/partners, escalate problems with regard to quality and interworking, and provide prompt and regular feedback to customers- Attend project review meeting with customers, implement agreed action plan as per agreed standards and deadlines, and interact with customers and subcontractors to ensure timely delivery Show less

      • Program Manager

        Oct 2014 - Jul 2015
      • Project Manager

        Nov 2012 - Oct 2014
      • Regional Project Manager

        Jan 2011 - Nov 2012
    • Etisalat

      Apr 2016 - May 2020
      Project Manager ICT
    • Emircom

      May 2020 - now
      Project Manager
  • Licenses & Certifications

    • Program Management Professional (PgMP)

      Project Management Institute
      Jul 2023
    • PMP

      Project Management Institute
      Aug 2015
    • ITIL

      AXELOS Global Best Practice
      Jun 2015