
Timeline
About me
Store Operations Director @ ARMANI EXCHANGE
Education
Nagarjuna university
2008 - 2011Bachelor of commerce (b.com.) computers business/commerce, general
Experience
Future group ( pantaloon retail india limited. )
Nov 2004 - Jan 2007Event supervisorLead all events in accordance to quality assurance guidelinesManage success execution of all eventsPerform pre-event execution of all eventsMonitor over all even flow and make adjustments as and when neededPerform post event activities such as data entry and reportingAssign and direct staff to their dutiesManage and resolve customer complaints
Tommy hilfiger
Jan 2009 - Sept 2014Assistant store manageerTraining of staff in relation to sales. Maintaining reliable customer service maintaining customer data. Developing a positive working relationship with the customers. Maintaining Daily inventories- Inventory Input & Output Report Formulation of reports- Sales & Cash. Achieving the target to insure the progress of organization. To discover ways to bring customers to the store, and ways to convert these into sales. - To administrate the lower management people there. To keep the view on employee attendance report Monitored Merchandise planning and visual display arrangements Worked closely with auditors on the monthly audits Conduct competitor analysis by keeping abreast of market trends to achieve sales Show less
Clarks
Dec 2014 - Apr 2015Store managerResponsible for overseeing the Entire Store Operations.Maintaining Daily SOP.Responsible for store staff Recruiting, training, Coaching, orienting and motivating employees.Managed merchandise levels and store appearance Visual Display Arrangement.Created and maintained team relationships.Directed all activities required to achieve store sales, targets, goals.Proper process of inward & outward of stockFollowing up with the transportation department and company.Responsible for Security and Cleanliness of the storeEnsure efficient handling of customers and maintaining high service standards. Maintaining the ambience of the store as per the company standards. Show less
Apparel group
May 2015 - May 2017Retail managerHeading two stores in Riyadh.Utilize customer service & commercial decision making skills to develop successful business Manage and assume overall responsibility for the success of the brand for the region whilst directly reporting to the GM.Work with the Marketing team to build an effective strategy to promote the brand in the region.Ensure availability of merchandise and services by coordinating inventories
Genesis luxury
Jul 2017 - Mar 2022Boutique manager - armani exchnageReliance brands limited
Apr 2022 - nowDirector of store operations - armani exchangeStores Operations Director Of South Region
Licenses & Certifications
- View certificate
Reaching out of your comfort zone
LinkedinMay 2020 - View certificate
Performance-based hiring
LinkedinApr 2020 - View certificate
Discovering your strengths
LinkedinMay 2020
Languages
- enEnglish
- arArabic
- urUrdu
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