Katie Lewis - PhD Candidate | Customer Experience | Transformation | MBA

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Katie lewis

Sydney, New South Wales, Australia

+91 xxxx xxxxx

[email protected]

526 followers

Timeline
Oct 2005 - Aug 2014
Call Centre Manager
HCF
Sydney, Australia
Dec 2014 - Oct 2016
Team Manager - Quality Assurance & Coaching
St.George Bank
Sydney, Australia
Current Company
Oct 2016 - now
Executive Manager
Westpac Group
About me
PhD Candidate | Customer Experience | Transformation | MBA
Education
- Agsm @ unsw business school
  -
  Certificate of executive leadership
- Griffith university
  -
  Bachelor of business management & hr
- Griffith university
  -
  Bachelor of business (honours) class i
- Griffith university
  -
  Master of business administration - mba
Experience
- Hcf
  Oct 2005 - Aug 2014
  - Call Centre Manager
    Nov 2009 - Aug 2014
  - Team Leader
    Oct 2005 - Nov 2009
- St.george bank
  Dec 2014 - Oct 2016
  - Team Manager - Quality Assurance & Coaching
    Jul 2016 - Oct 2016
  - Team Manager - Settlements
    Nov 2015 - Jun 2016
  - Team Manager - Document Preparation
    Dec 2014 - Oct 2015
- Westpac group
  Oct 2016 - now
  - Executive Manager
    Nov 2020 - now
  - Transformation Lead
    Jun 2018 - Nov 2020
  - Relationship Manager
    Oct 2016 - May 2018
Licenses & Certifications
- Griffith award for academic excellence - 2020
  Griffith university
  Nov 2020
  View certificate
- Griffith award for academic excellence
  Griffith university
  Mar 2019
  View certificate

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