Haleh Onsori

Experience

• 

  Arshanik آرشانیک

  Sept 2010 - Mar 2014

  TQM internal auditor

  After graduation from my bachelor, I started my career with a part-time job at Arshanik Avid counseling management.Achievements/ Tasks:• Successfully implemented ISO 14001:2004, ISO 9001:2008, and OHSAS 18001 standards.• Conducted gap analyses and prepared reports highlighting organizational strengths and weaknesses in management system standards.

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  Hamrahe Aval (MCI)

  Mar 2014 - Dec 2020

  Project Manager

  I worked as a project manager at the project management office in "Mobile Telecommunication Company of Iran", which is the largest telecommunication company in Iran, since March 2014.Achievements/ Tasks:• Led a team of over 10 network, IT, and business specialists in designing new services and promotions to successfully commercialize the LTE network.• Coordinated a team of IT and network experts to implement MNP services, ensuring effective communication among stakeholders.• Managed projects by defining scope, scheduling, allocating resources, and overseeing stakeholder and change management processes.• Prepared risk registers to identify and manage project risks, bottlenecks, and barriers, ensuring the successful delivery of project objectives. Show less

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  Inter Primo A/S - Primo Group - Extruded polymer profiles

  Apr 2021 - Mar 2022

  Project Manager

  + Defined and visualized team KPIs for effective performance tracking.+ Developed an automated data capture framework for business analysis.+ Configured a quote calculator for manufacturing projects.+ Led internal meetings to ensure adherence to project schedules.

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  ChargePoint

  Apr 2022 - now

  + Lead project planning and resource allocation, ensuring timely delivery of milestones and deliverables.+ Facilitate workshops, document user stories, and ensure alignment on project scope and objectives.+ Develop and prepare test plans as acceptance criteria for project deliverables.+ Mentor and collaborate with cross-functional teams, including Product Owners, developers, QA, and Product Managers.+ Communicate effectively with clients and stakeholders to gather requirements, manage expectations, and provide regular project updates.+ Identify and mitigate risks, proactively troubleshooting issues throughout the project lifecycle.+ Manage and assess change requests, ensuring seamless integration and alignment with project goals. Show less • Led a market expansion initiative focused on software localization, successfully launching in three new countries, and collaborated with over 10 business stakeholders, product managers, and development leads to prioritize key deliverables.• Directed the new product introduction process, ensuring all requirements were met by working closely with cross-functional stakeholders and subject matter experts.• Monitored and refined the product lifecycle process for continuous improvement.• Developed comprehensive dashboards in Tableau and Salesforce to provide a holistic view of delivery performance and enhance the customer experience through effective reporting.• Managed a strategic accounts program, aligning with business needs to improve the customer journey and drive satisfaction. Show less

  • Senior Software Delivery Manager

    May 2024 - now

  • Project Manager - Operations Specialist Europe

    Apr 2022 - Apr 2024