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Sofia Sohtun

Sofia Sohtun

Customer Service Representative

Followers of Sofia Sohtun433 followers
location of Sofia SohtunShillong, Meghalaya, India

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  • Timeline

  • About me

    SIAM Consultant at Tata Consultancy Services

  • Education

    • North Eastern Hill University, Shillong

      2003 - 2006
      Bachelor of Commerce - BCom Accounting and Finance

  • Experience

    • EXL Services

      Jul 2006 - Jun 2007
      Customer Service Representative

    • DELL INDIA INTERNATIONAL SERVICES Private Limited

      Jul 2007 - Jun 2011
      Technical Support Specialist

    • Tata Consultancy Services

      Jun 2011 - Aug 2016

      Windows Migration Helpdesk and Access Management

      • Windows System Administrator

        Aug 2015 - Aug 2016

      • Information Technology Help Desk

        Jun 2011 - Jul 2015

    • Tata Consultancy Services

      Mar 2017 - Jul 2022

      • Infrastructure Manager

        Jun 2019 - Jul 2022

      • Service Management Specialist

        Mar 2017 - May 2019

    • Tata Consultancy Services

      Sept 2022 - now
      SIAM Consultant

  • Licenses & Certifications

    • Microsoft Certified Technology Specialist (MCTS): Windows Server 2008 Active Directory, Configuration Certification

      Microsoft

    • MCTS: Windows 7, Configuration Certification

      Microsoft

    • Professional Scrum Master I

      Scrum.org
      Aug 2024

    • ITIL V3 Foundation

      EXIN
      Mar 2012

    • ITIL Foundation V4

      AXELOS Global Best Practice
      Jan 2022

    • SIAM Foundation

      EXIN
      May 2018

    • VeriSM Foundation

      EXIN
      Jul 2018