Rizki T.

Experience

• 

  Holiday Inn Resort Batam

  Feb 2008 - Jul 2008

  Trainee
• 

  Sheraton Hotel & Towers Bandung

  Aug 2010 - Jan 2011

  Trainee
• 

  PT Batara Titian Kencana

  Jul 2012 - Aug 2013

  CSO

  1. Receive and record customer reservation at call center2. Builds great relationship with customer and member3. Handle customer's complaint4. Proceed customer or member reservation at front desk5. Report daily revenue to the finance department6. Provide information to the customer about our product

• 

  KlikHotel.com

  Aug 2013 - Dec 2016

  Account Coordinator - Account Manager

  1. Builds good relationship with supplier2. Assist the management in the development and evaluation of rolling sales forecast and sales budget.3. Collect, analyze, report the data to increase general sales productivity.4. Evaluate the sales trends and records and evaluating performance calculated against sales quotas.5. Maintain the coordination response plan with sales manager and support team.6. Plan, execute, evaluate Klikhotel's campaign7. Propose new hotel or group to become Klikhotel's partner8. Build hotel profile, import data from Klikhotel's sign up form to system and make sure the output is great 9. Train new hotel partner by phone or directly on Klikhotel's system Show less

• 

  The Akmani Hotel

  Jan 2017 - Sept 2017

  E-Commerce Manager

  - Daily management of hotel online presence on various Online Travel Agent websites- Monitor and maintain hotel's e-Commerce strategies as they are being implemented- Managing rate & inventory changes as well as content management.- Manage brand website, maximize its revenue and created campaign to attract more customer.- Drives web traffic/sales growth- Handle customer by online, phone, and give feedback to guest online review- Seeking new online marketing opportunities- Create daily and monthly report. Show less

• 

  HIM Hotels & Resorts

  Sept 2017 - Jan 2021

  • Associate Director of Revenue and Distribution

    Sept 2019 - Jan 2021

  • Corporate Revenue & Distribution Manager

    Sept 2017 - Sept 2019
• 

  Tiket.com

  Jan 2021 - now

  • Area Manager

    Sept 2025 - now

  • Senior Market Manager

    Sept 2024 - now

  • Market Manager

    Apr 2022 - Aug 2024

  • Associate Market Manager

    Jan 2021 - Apr 2022