Experience

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  Illinois power

  Jan 1994 - Jan 2000

  Key account executive

  ▪ Acted as single point of contact for 30 large industrial business accounts averaging $34M in annual revenue.▪ Responsible for providing education on rates and services, managing and serving large accounts, promoting and overseeing sales of Partner services, and negotiating new electric contracts for the largest customer accounts.▪ Relied on to develop comprehensive understanding of the business activities, financial health, and strategic direction of select Key Accounts.▪ Developed strong relationships and implemented integrated business objectives to provide outstanding customer service and increase profitability for Illinois Power and Key Accounts.▪ Praised for initiating an Electric Power Research Institute Project with Mueller Company, a Key Account Customer, leading to new implementations based upon studies which provided significant energy savings for Mueller Company. Show less

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  Distributed management information systems, inc

  Jan 2001 - Jan 2005

  Business development manager

  ▪ Commended for developing high-profile multifamily customer base for High-Speed Internet Access from under 2,000 accounts to over 22,000 accounts within 4 years.▪ Identified, qualified, and secured new business opportunities within territory through cold calling, marketing campaigns, persuasion of benefits, and excellent verbal and written communication.▪ Averaged a successful 70%+ close rate on new clients by listening to and understanding customer needs while providing a consultative customer service approach; closing clients consisted of a lengthy sales cycle.▪ Never let rejection get in the way of continuing with determination and drive to generate and secure new leads.▪ Maintained relationships with existing clients to continue business and to create upselling opportunities. Show less

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  Re-bath, llc

  Jan 2005 - Jan 2006

  Sales representative

  ▪ Obtained an average customer closing ratio of 40% which was one of the highest within the company.▪ Became the 2nd top sales representative while surpassing quotas and reaching $700k+ in sales for the year.▪ Conducted in-home sales with clients; assessed their needs and wants, provided knowledgeable solutions, ensured a high level of customer service, and utilized various closing tactics.▪ Found success by maintaining a positive attitude, upbeat personality, and by staying motivated within a performance-driven environment. Show less

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  Baths by design

  Jan 2006 - Jan 2011

  Owner

  ▪ Successfully started up and operated a new LLC with proper execution of business development, marketing, and sales strategies.▪ Averaged $220k+ in annual sales while maintaining ideal profit margins.▪ Targeted residential customers and generated leads through referrals and various advertisement campaigns.▪ Interviewed, hired, and managed 5 employees to handle installations on bathroom transformations.▪ After every installation, personally conducted quality assurance inspections to ensure 100% customer satisfaction.▪ Time management and organization skills were heavily relied on in order to successfully manage all major business functions such as customer service, scheduling, payroll, bookkeeping, sales, marketing, and productions. Show less

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  Gds associates, inc.

  Nov 2011 - now

  ▪ Promoted from Program Ally Coordinator to Energy Advisor due to meeting challenging expectations and deadlines.▪ As an Energy Efficiency Consultant, successfully act as liaison between Ameren Illinois ActOnEnergy Program and allies with independence, self-motivation, extreme organization, and a dynamic personality.▪ Since 2012, have consistently exceeded Ameren’s Diversity Initiative Program goal on average by 550% through the execution of effective marketing initiatives to enroll Minority, Woman, and Veteran owned businesses.▪ Maintain a 190% yearly average increase over departmental goals of recruiting new customers into the Program.▪ Utilize high-levels of skills within communication, customer service, organization, and attention to detail in order to carry out duties of recruiting & training of new allies, updating logs of activities, and conduct on-site inspections.▪ Actively develop recommendations for program improvements based upon analysis of customer and ally feedback.▪ Steering committee Chairman to create a Central Illinois Chapter of the Association of Energy Engineers (AEE). Show less

  • Energy Advisor

    Nov 2011 - now

  • Energy Advisor

    Nov 2011 - Jan 2019