Experience

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  Uk ministry of justice

  Sept 1994 - Jul 2009

  • Rationalised spending across the Ministry of Justice estate by managing projects to modernise telecommunication technology in courts across the UK• Managed the introduction of audio and visual conference hearings in selected courts• Organised system trials and testing to ensure smooth delivery• Use of project analysing and monitoring methodologies and production of proposals, tenders and software and hardware ordering• Production of regular project reports including Parliamentary reports, used in government debates Show less

  • Telecommunications Project Manager

    Nov 2003 - Jul 2009

  • IT Security Officer

    May 2001 - Nov 2003

  • Judicial Technology Analyst

    Feb 1999 - May 2001

  • Contract Management Officer

    Sept 1994 - Jan 1999
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  Computer cab plc

  Jul 2009 - Oct 2012

  Key account manager

  • Increased the business growth by sourcing and obtaining new accounts with global business and enhancing existing accounts• Acted as the interface between the client and customer service team to ensure smooth business relationships • Managed the performance of service to clients as per agreed SLA’s, ensuring levels were achieved and exceeded, leading to contract extensions• Responsible for production of budgetary, service and target reports for the business and clients• Regular client service review meetings, covering performance, service quality and processes Show less

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  Selection services ltd.

  Oct 2012 - May 2016

  Alliance it project manager

  • Designing, implementing and delivering IT projects for both private and public sectors including the Ministry of Justice, ATOS and ISS.• Developing project plans and producing regular project reports for the business, client and stakeholders• Executing and maintaining program management processes and disciplines in the areas of program schedule and quality management; procurement management; cost management; asset management and risk & issue management• Proactively designing and implementing systems to be followed ensuring recycle of hardware is expedient• Controlling the budget to influence the organisation’s financial profitability• Managing and mentoring staff in consulting excellence and encouraging best practice in project planning and management Show less

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  Rydon

  Sept 2016 - Feb 2017

  Project manager