Charlene Eivaz

Charlene eivaz

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location of Charlene EivazSan Diego, California, United States
Followers of Charlene Eivaz94 followers
  • Timeline

  • About me

    Customer Advocacy Professional Specialist II

  • Education

    • San diego state university-california state university

      2015 - 2017
      Master of arts (m.a.) sociology

      Activities and Societies: • General Union of SDSU • Sociology Graduate Student Committee

  • Experience

    • San diego state university-california state university

      Sept 2013 - May 2017

      • Assisted professors with Multicultural Education, Introductory Sociology • Graded student assignments • Monitored students’ accumulation of points • Taught Introductory Sociology to undergraduate students• Created weekly lectures and student assignments• Graded student assignments • Circulation Desk • Stack Maintenance • Ran experimental research sessions associated with bicultural identity• Coded data from experimental sessions• Conducted literature reviews and summarized research findings on implicit bias• Co-authored the research poster, “How Easily Do Biculturals Switch from One Culture to the other?” • Secured grants for the middle school mentoring program, Project SWAG (Students with Academic Goals)• Researched granting sources and wrote grants• Conducted literature reviews to collect research materials needed to write grants

      • Instructional Assistant

        Sept 2013 - May 2017
      • Graduate Teaching Assistant

        Aug 2015 - May 2016
      • Student Library Assistant

        Oct 2010 - May 2016
      • Research Assistant

        Aug 2013 - Dec 2014
      • Grants Administrator

        Sept 2013 - Aug 2014
    • Dexcom

      Jun 2016 - Aug 2016
      Qa complaint specialist

      • Assisted with Medical Device Reporting• Documented and maintained records of all complaint investigations in accordance with domestic and worldwide international regulations• Performed routine complaint system data entry, documentation, and administrative tasks

    • Dexcom

      Nov 2017 - now

       Writes and submits medical device reports in a high-volume environment with a focus on seriousadverse events, miscellaneous complaints, and periodic summary reports Serves as the vigilance writing team technical lead and subject matter expert on internationalreportability Assists with commercial readiness for new product launches, NCA responses, generalist qualityauditing, and manual data investigations Contributes to the maintenance and monitoring of high-complexity quality system records inaccordance with domestic and worldwide international regulations Regularly reviews, updates, and develops quality documents and work procedures related tovigilance reporting to ensure accuracy and completeness Show less

      • Customer Advocacy Professional Specialist II

        Jun 2021 - now
      • Complaint Generalist III

        May 2020 - Jun 2021
      • Complaint Generalist II

        Dec 2018 - May 2020
      • Complaint Generalist I

        Nov 2017 - Dec 2018
  • Licenses & Certifications

    • Six sigma yellow belt

      Dexcom
      Jan 2019
  • Honors & Awards

    • Awarded to Charlene Eivaz
      Spotlight Award Dexcom Aug 2022
    • Awarded to Charlene Eivaz
      Paul Alex Youhanian Scholarship Paul Youhanian Endowment Fund 2012