Esraa M. Fahmy

Experience

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  DMS Egypt

  Jan 2005 - Sept 2005

  Quality Assurance coordinator

  - Participated in an appraisal for the company for CMM for level 3, & I participated as a member of the FAR for the Quality group as well as being the coordinator for the SCAMPI Appraisal for CMMI level 4.- Shared in Producing, Editing & Implementing the QMS of the company.- Process owner (PPQA, CM, VAL, VER & participated in some of MA).- I had an official training on CMMI model. - SEPG Member.- Conducted Audits on projects work products.- I also acted as a measurement coordinator. عرض أقل

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  International Turnkey Systems - ITS

  Dec 2005 - May 2019

  Senior Quality Assurance & Measurement Specialist

  - Participated 4 times in the appraisal of the Company for CMMI level 5 as a member of the FAR for the SEPG, Metrics Council, Quality group & CM as well as a member of the Quality Group coordinating for the SCAMPI Appraisal.- Responsible for the Metrics & Measurements of the Company. Defining, Collecting & Verifying Measurements on both Projects & Processes levels.- Developing Prediction Models for projects to be used to enhance performance.- Developing / Updating metrics processes / guidelines / data collection mechanism.- Producing Reports like, PCB (Process Capability Baseline), MIS (Management Information System), Projects Performance Reports.- Maintaining Metrics Database & Updating the Measurements Repository periodically.- Acting as the CM for the Quality Department.- I also act as a member of the PI (Process Improvement) team.- Sharing in Editing & Implementing the QMS of the company.- Handling the recording & tracking of PIPs (Process Improvement Proposals).- Process Owner for the MA Process and used to be the owner for the PPQA Process.- I handled the Audit process, including preparing the Plan & Schedule for Audit with time & resources on the Project & Process levels. As well as Executing this Schedule doing the Audits with other Auditors.- I was assistant for the CCO (Customer Care Office). عرض أقل

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  Self-employed

  Jun 2019 - Sept 2019

  Quality Assurance and Measurement Specialist
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  Fivos

  Oct 2019 - Mar 2020

  Quality Assurance Manager
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  IBM

  Apr 2020 - now

  Quality Assurance Professional - MEA CIC CSE Leader