John Kennedy

John Kennedy

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location of John KennedyEast Hartford, Connecticut, United States

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  • Timeline

  • About me

    Jr. Systems Administrator

  • Education

    • Suffolk County Community College

      2014 - 2017
      Associate of Science - AS Computer Science
    • State University of New York at Oswego

      2017 - 2019
      Bachelor of Science - BS Information Science/Studies
  • Experience

    • Whole Foods Market

      Apr 2015 - Sept 2023

      Would work seasonally while attending school.

      • Assistant Manager

        Sept 2021 - Sept 2023
      • Assistant Team Lead

        May 2021 - Sept 2021
      • Butcher Apprentice

        Aug 2019 - May 2021
      • Team member

        Apr 2015 - Aug 2019
    • Rule of Three LLC

      Dec 2019 - Jul 2020
      Head of Information Technology

      Worked on a startup with my brother. Handled all the website hosting and development where customers could learn about the business and inquire about our services, managed online subscriptions, managed intake database, and investigated SEO opportunities.

    • Charles IT

      Jan 2023 - now

      Assists in maintaining and troubleshooting computer systems, servers, and networks. Their responsibilities include monitoring system performance, providing user support, administering servers and networks, documenting procedures, collaborating with IT teams, and responding to emergencies. They work under supervision to ensure the smooth operation and security of the organization's IT infrastructure. Work with users in a help desk setting, along with managing policies in various stacks across multiple companies, including DUO, 3cx ,8x8, Azure, AD, Exclaimer, Datto, Meraki, and Knowbe4. Include all hardware and software issues with troubleshooting and triaging in real time with end user.

      • Junior System Administrator

        Mar 2024 - now
      • Desktop Support Specialist

        Jan 2023 - Mar 2024
  • Licenses & Certifications

    • CompTIA Network+

      CompTIA
      Feb 2024
      View certificate certificate
    • Microsoft 365 Certified: Fundamentals

      Microsoft
      Mar 2023
    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Oct 2023
    • Microsoft 365 Certified: Teams Administrator Associate

      Microsoft
      Mar 2024
      View certificate certificate