Nik Mohd Nazim Nik Zahari

Experience

• 

  MYNIC

  Jan 2009 - Jan 2011

  NOC Engineer

  Network Operation Center cum System Administrator• Have to be on site 24 hours a day and 7 days per week support for hardware, operating systems and applications.• Ensure all faults reported by internal teams are attended to and appropriate actions are taken accordingly by performing troubleshooting and rectification actions.• Ensure all complain are logged into the centralized ticket system and resolve by following the procedures set and record details for service history reporting• Perform determination and problem resolution for multiple computer systems, including Windows Server and Linux Enterprise Server.• Do hardening, patch and upgrade the application regularly depending on the system requirement and also for the security purpose.• Perform installation, configuration and updates for the new servers or applications (Unix/Linux base OS)• Perform server configuration backup in monthly basis• Do backup activity for all Databases, server configuration, and appliance.• Do documentation (SOP) for all server administration, installation and configuration.• Ensure all system in good condition and rectifying if there have any faulty or service outages• Configure monitoring system such as monit and Nagios• Perform all necessary Remote Data Centre Operation Functions• Responsible to troubleshoot networking (LAN) including configuring DHCP and TCP/IP• Provide technical assistance to any IT related issues including troubleshooting laptop, PC, Server, Printer, OS, Application, Email and VPN via remote desktop• Create new email account for user as when requested• Provided technical support on the Linux/Unix platforms Show less

• 

  AirAsia

  May 2011 - Mar 2013

  Linux Server Administrator

  • Linux and Windows server installation and configuration• Server hardening and patching• Maintain servers such as SystemX, Blade server, Dell PowerEdge• Interface with vendors• Administer databackup system using netbackup, SAN and NAS• Administer AirAsia web server• Provide troubleshooting of all Linux server and windows server when needed• Server monitoring config using nagios• Administer windows server when needed• Administer Amazon cloud server• Active Directory administration• Bluecoat/ZScaler Proxy administration• Administer Citrix Netscaler• Bash Shell Scripting for automated task Show less

• 

  IBM Malaysia

  Mar 2013 - Jun 2021

  Operation/Maintenance/BAU- Upgrade of AIX,VIO and HMC- Troubleshooting OS related, HW related- HACMP Cluster Move / Cluster Testings Monitoring (maintain / establish)- Troubleshooting (understand / document / solve)- Execute Automated & Manual Security Health Check- Install, Configure, Upgrade OS monitoring Client Soft-ware- Manage NIM server including mksysb,lppsource- Configure Shared Network Storage, Manage Volume Group- Manage Logical Volume- Create, Extend & Remove File system- Modify File Ownership and Permissions,- Setup and maintain remote access & file transfer mechanism- Attend calls on calls basis whenever assigned- Work with Change & Problem Management Tools- Create regular reports for Management require-ments.- Health Check deviations/Cirats Issue- Manage ifix- Incident ticket handling- Change request creation and handling- Hardware callSecurity:- ITCS104, GSD331/332- Auto/manual Health checks - QEV/CBN (managed by GCM changes)- User management, logical access- APAR/patch management- Vulnerabilities fixBackup checking- Troubleshooting of backup- Maintaining backup toolset and configuration (fixes, release changes)- Performing file system restore Show less

  • Linux System Administrator

    Feb 2017 - Jun 2021

  • Unix System Administrator cum Security Delivery Specialist

    Jun 2016 - Feb 2017

  • Unix System Administrator

    Mar 2013 - May 2016
• 

  Terrabit Consulting

  Jun 2021 - Feb 2023

  Snr Advisor IT Infra

  client: Dell Technologies Malaysia

• 

  Eurofins GSC IT Malaysia

  Feb 2023 - now

  NGINX Engineer