Michael Wanjala

Experience

• 

  Kenya Rugby Union

  Jan 2009 - Jul 2016

  Professional Rugby Player
• 

  Homeboyz Entertainment Ltd

  Jan 2016 - Aug 2020

  Here were my roles:• Oversaw a team of seven (2 backend,2 front-end , 1 mobile developer, 1 Tester, 1 designer) to create the Standard Chartered Marathon website that resulted in registering over 25,000 participants in different categories.•Facilitated preparing product vision by researching, conceiving, sketching, prototyping and user-testing experiences for the Standard Chartered Marathon Website (https://www.nairobimarathon.com/).•Came up with the Go to market strategy of the Standard Chartered marathon from idea to launch focusing on Mass media and Social Media in order to get Mass registration for the marathon.• Prepared a payment gateway that facilitated over 30,000 transactions.• Led four cross functional teams from the product conception through to launch and multiple iterations.• Plan, Monitor and control team operation to ensures is focused on the goal set for the customer.•Ran user testing of the application to identify any drop-offs and optimized user experience. Show less

  • Product Manager

    Jan 2017 - Aug 2020

  • Software Developer

    Jan 2016 - Dec 2016
• 

  Durants Media limited

  Sept 2020 - Feb 2023

  Product Owner

  • Led a team of seven, 3 developers,1 Designer,1 tester, 2 network engineers in the implementation of a broadcast logger system at the Communication Authority of Kenya that resulted in the recording of 300 stations simultaneously.• Led in preparing, sharing, and discussing the strategic roadmap of the product with the Stakeholders, Engineers , Marketing and Sales team. • Understood and represented user needs then translated them into product features for ease of interpretation of the development team • Grew revenue by an impressive 200% over the past two years through strategic enhancements and upgrades to the media logger system.• Conducted user end-to-end experience on the product usage and accessed the results to ensure it user friendly. • Translated concepts into user flows, wireframes, mockups and prototypes that led to intuitive user experiences when using the product.• Prepared and prioritized teamwork plans and the time for implementation of every aspect highlighted in the product roadmap.• Came up with the Go to market strategy for the media loggers idea to launch mainly focusing on niche market of Tv and Radio stations owners through email marketing in order to address their issues and collect feedback on the product. • Tracked key metrics(D.A.U) post launch in order to provide transparency about the success of the launch. • Ran user testing of the application to identify any drop-offs and optimized user experience. Show less

• 

  Diamond Trust Bank

  Mar 2023 - Sept 2024

  Product Manager/ Senior Business Analyst

  •Product Strategy & Payment Solutions: Led the end-to-end product development and implementation of digital payment systems, including Real-Time Gross Settlement (RTGS), SWIFT payments, and wire transfer functionalities to support the bank’s commercial clients. I led in shaping the product roadmap for digital payments to enhance client accessibility and security.•Real-Time and Cross-Border Payments: Managed the integration of MasterCard cross-border payment solutions and Western Union Mobile API, providing commercial clients with fast, reliable international transfer options. Increased transaction volumes by 30% through enhanced user experience and streamlined payment flows.•Digital Lending and Merchant Financing: Spearheaded the Digifarm lending solution integration with Safaricom, enabling small-scale farmers to access flexible digital loans. Supported business growth by establishing merchant financing solutions that met the needs of SMEs with scalable, secure digital financing options.•Leveraged Looker and Power BI to analyze user engagement, transaction patterns, and product performance, driving improvements in payment interfaces and optimizing product features to boost transaction success rates.•Customer-Centric Digital Products: Conducted extensive market and customer research to understand pain points in digital payment journeys, resulting in actionable insights for product updates. •Vendor and Stakeholder Management: Evaluated and maintained relationships with key vendors, ensuring alignment with regulatory standards and product requirements. Worked closely with payment vendors to improve digital security and compliance, safeguarding payment systems against fraud.•Agile Product Delivery: Collaborated with Engineering, QA, Marketing, and Customer Success teams within agile frameworks to ensure high-quality digital payment products. Successfully managed sprint cycles, prioritizing features that enhance usability and reduce transaction friction. Show less

• 

  Safaricom PLC

  Oct 2024 - now

  Product Owner | Senior Business Anlayst

  ● Owned and managed the product backlog for the Universal Health Coverage (UHC) initiative, prioritizing features and stories to maximize business value and address stakeholders need.● Actively participated in daily stand-ups, ensuring alignment across teams and addressing any blockers impeding progress with registration portal to Social health Authority(SHA).● facilitated backlog planning sessions, ensuring readiness, prioritization, and quality of work items to support program increments and sprint goals.● Collaborated with healthcare stakeholders, including government agencies, to define product requirements and ensure alignment with regulatory and operational goals.● Drive analytics and reporting initiatives to assess the impact of the UHC program, enabling data-driven decisions and policy improvements.● Released web assisted portal for registration of clients that led to onboarding over 2 million people in one month.● Spearheaded digital transformation of health solutions that aim to reduce claims processing time by 50% through automation. Show less