Afnan A.

Experience

• 

  Tarjamat Office

  Jun 2020 - Sept 2020

  Translator

  - Translate written materials from source language to target language while maintaining accuracy and context.- Proofread and edit translated texts for grammatical, stylistic, and terminological consistency.- Conduct research to ensure accurate translation of specialized terminology and cultural references.- Collaborate with clients and team members to understand project requirements and deliver high-quality translations.

• 

  Dr. Mohammad Alfagih Hospital

  Apr 2021 - Apr 2024

  - Supervise and coordinate the daily operations of the Patient Affairs department to ensure efficient and quality patient care.- Manage patient inquiries, complaints, and feedback, resolving issues promptly and effectively.- Train and mentor staff members to maintain high standards of customer service and professionalism.- Collaborate with other departments to streamline processes and enhance the overall patient experience.- Implement and enforce hospital policies and procedures related to patient care and satisfaction. Show less - Welcome and assist patients and their families with the admissions process, ensuring a smooth and efficient experience.- Collect and verify patient information, insurance details, and medical history accurately and confidentially.- Coordinate with medical staff and departments to schedule admissions and arrange necessary accommodations.- Provide guidance and information to patients regarding hospital policies, procedures, and financial obligations.- Maintain organized records and databases of admissions, ensuring compliance with healthcare regulations. Show less

  • Patient Affairs team leader

    Apr 2021 - Apr 2024

  • Admissions Representative

    Apr 2021 - Apr 2024