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Zaid Arif

Zaid Arif

IT Systems Customisation and Support

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  • Timeline

  • About me

    B.Tech CSE Student | Aspiring Cyber Security Engineer

  • Education

    • JSS Public School

      2008 - 2019
      Secondary Education

    • R.P. Sharma Institute of Technology

      2022 - 2026
      Bachelor of Technology - BTech Computer Science

    • Narayana Institute

      2019 - 2020
      12th PCMC

  • Experience

    • Orion Square

      Sept 2022 - Dec 2022
      IT Systems Customisation and Support

      - Support Users for systems like Customer Relationship Management(CRM), Social media automation, Learning Management System(LMS) and time keeping for streamlining processes.- Generate reports from these systems for making business decisions and import/export of all data from excel to these systems or vice versa.- Manage Information access to all the above systems.- Softwares on board : Vtiger, Zoho, Interspire, Moodle

    • Taquino India Pvt. Ltd.

      Jul 2023 - Mar 2024
      Quality Assurance Tester

      Led testing for an EdTech startup’s Institute Management System (IMS) and website, ensuring excellent functionality and user satisfaction. Innovatively integrated website and app data into IMS using DevOps principles, boosting data flow and system efficiency. Directed documentation and planning, contributing to the project’s success and improving system performance and user experience.

  • Licenses & Certifications