Christian (Chris) Nusbaum, PMP, SSM

Experience

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  Impact Makers

  Oct 2013 - Jan 2016

  Managed work across 3 large workstreams responsible for implementing a new open source, cloud based content management system, building an AWS based bespoke search capability and establishing a new digital strategy and marketing team. Applied Agile and Kanban methodologies to a multi-million dollar user engagement project that brought together User Experience (UX/UI) design, Amazon Web Services, Amazon CloudSearch, Twilio IVR and Google analytical tools for a best in-class portal. Was also responsible for executive level status reporting and budget forecasting. Show less

  • Senior Project Manager - Virginia Department of Fire Programs

    Jan 2016 - Jan 2016

  • Delivery Lead - Virginia Department of Health

    Jan 2015 - Jan 2016

  • Program Manager - Medstar Health

    Jan 2013 - Jan 2015

  • Project Manager for Governance, Risk and Compliance Practice

    Oct 2013 - Mar 2014
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  Impact Makers

  Jan 2017 - Feb 2018

  Applied blend of PM approaches to deliver an enterprise grade data warehouse while supporting transformation from traditional to iterative delivery (Agile). Solved complex business analytics and data engineering problems through cross functional design sessions and innovative solutions. Work included establishing new data architecture and development standards in conjunction with IT operations and IT security teams. Technologies included the Microsoft SQL Platform, Team Foundation Server (TFS) and Data Vault modeling methodology. Show less

  • Senior Consultant

    Jan 2013 - Feb 2018

  • Digital Program Manager - McKesson

    Jan 2017 - Jan 2018

  • Senior Project Manager - Atlantic Union Bank

    Jan 2017 - Jan 2018
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  CapTech Consulting

  May 2018 - Nov 2022

  Program / Project Manager embedded in credit card Payments and Authorizations Product portfolio teams with responsibilities for simultaneous delivery on 4 of the top 6 enterprise key initiatives. Responsibilities were largely around large retail portfolio conversions and included:• Managed program work from establishing business intent, program outcomes, product refinement and delivery.• Developed program operating models to reduce resource demand and drive transparency. • Prioritized incoming initiative requests against other portfolio demands.• Built project plans based on business intent, program timelines and portfolio priorities.• Managed testing efforts across multiple teams including defining required scenarios and acceptance criteria• Performed event management including minute by minute planning across Product and Technology. Established virtual satellite center capabilities, staffing plans, monitoring plans, incident triage and senior leadership communications. Show less

  • Senior Technology Program Manager - CarMax

    Sept 2021 - Nov 2022

  • Product Program & Portfolio Manager - Capital One

    May 2018 - Sept 2021
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  GEICO

  Nov 2022 - Oct 2023

  Sr. Technical Program Manager / Sr. Manager

  Owned Program and Portfolio functions for a large-scale Enterprise initiative. Work included program functions to design program phases based on desired business GTM goals as well as Product feature outcomes/KPI’s. Owned Portfolio functions to develop intake and triage model for initial business intent and new features. • Leveraged enterprise Product taxonomy to identify and communicate key features, build consensus across stakeholders and create 18 cross functional workstreams.• Decomposed high level business intent into over 300 feature level products and processes including defining KPI’s and instrumentation needed to measure success metrics of implemented features.• Defined MVP and built a multi-year roadmap to support business strategy across both commercial and private lines of business. Show less

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  Capital One

  Jan 2024 - now

  Senior Technology Program Manager leading delivery for cloud based functionality and DevOps initiatives, with data driven goals focused on removing manual toil through automation in order to gain organizational efficiencies and increase developer satisfaction. Managing programs focused on organizational efficiencies within Card Tech Top of the House.

  • Senior Manager | Project Management

    Sept 2024 - now

  • Technology Program Manager

    Jan 2024 - Sept 2024