
Nestor Salazar Munoz
Assistant Manager

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About me
Experienced Store Manager with IT Support Background | Operations, Customer Service
Education

Instituto Universitario de Tecnologia Antonio Jose de Sucre
2001 - 2006Computer Engineering Technology/Technician
Experience

Distribuidora NES S.A.
Oct 2003 - Aug 2004Assistant Manager* Attention to buyers.* Receiving calls from buyers and taking orders.* Small Cash Management.* File management.* Attention to the General Public.* Generation of reports for weekly and monthly product sales.

Trasnocho.com
Aug 2004 - Dec 2004Sales Representative* Search for sponsors for events held by the company.* Taking pictures in events with a semi-professional character.* Design and programming of sections in PHP for the company's website* Semi-Professional Photographic Sessions for sponsors' products.

Oasis Networks S.A.
Dec 2005 - Feb 2006Operations Supervisor* Preparation and reception of orders by suppliers.* Monitoring and Maintenance of the Data Server, Firewall and Internet under Linux.* Monitoring and Maintenance of workstations, based on Windows XP and 2000.* Generation of daily and weekly reports for product purchases and sales.

CIST S.A.
Jul 2006 - May 2008IT Support Specialist* Diagnostics and Repair of Computers and Printers.* Maintenance of Computers and Printers.* Initiation in the Sales department, with Wireless Products.* Sale and Support of Proxim Equipment and Hyperlink Antennas* Installation and Configuration of Proxim Equipment and Hyperlink Antennas* Installation of Servers under Linux environment for small and medium-sized companies.- File Server (SAMBA)- Mail Server- Internet Server and Firewall- Server for Database Management.* Sale of Cards for SANGOMA IP Telephony Servers and Aastra IP Telephony Terminals.* Support of Asterisk Centrals, SANGOMA IP Cards. Show less

Vorticex S.A.
Feb 2009 - Nov 2010IT Technician* Information survey (Site Survey) for wireless hauls in 2.4 and 5.8ghz.* Installation of Wireless Equipment 2.4 and 5.8ghz Proxim, Motorola, Ubiquiti.* Configuration and tuning of 2.4ghz and 5.8ghz Proxim Wireless Equipment, Motorola, Ubiquiti.* Installation and configuration of Digital Servers with Asterisk.* Staff coordination for medium and large infrastructure facilities.* Preparation of Projects for small and medium-sized enterprises.* Technical Support for wireless equipment and asterisk telephone servers. Show less

Harmonia de Venezuela
Jun 2011 - May 2012Sales Representative* Daily Planning.* Survey of Information from Potential Points of Sale.* Filling out the Survey Form.* Installation of displays and placement of POP material.* Organization of the POS inventory in the exhibitor, according to operating standards* Cleaning of displays, shelves and products.* Ensure compliance with the execution standards in the POS.* Communicate benefits and gains.* Present promotions and discounts.

Biotel Suites
Nov 2012 - May 2013IT Support Specialist* Windows 2008 R2 Server Management* Administration of Hotel/Administrative Management Systems (Iqware, Solemp, Vingcard, MICROS).* Management of Network Switches under VLAN’s* Wireless Data Network Management* Help Desk Support.* Evaluation of budgets for the acquisition of new products/services.* Monthly management reports on on-site systems/services.* Internal Network Optimization. (Internet usage policies).

Vozelia S.A.
Jun 2016 - Mar 2018IT Support Specialist* Administration, installation and configuration of Asterisk Servers.* Administration, installation and configuration of SS7 Interconnection Servers (between fixed and mobile operators).* SS7 link monitoring.* Management and creation of Virtualization Servers (PROXMOX).* PfSense firewall system management.* DataCenter operation (server uptime, fiber internet links), among others.* Development and Implementation of new services for end customers.* Management and configuration of GSM gateways to clients.* Administration, installation and configuration of IP Telephone Servers* Support for remote or on-site customers.* Evaluation of budgets for the acquisition of new products/services. Show less

McDonald's
Oct 2018 - Sept 2024Store ManagerGeneral Manager for a McDonalds store.* Operations Management: Expertise in overseeing daily operations, ensuring smooth service, and maintaining compliance with health and safety regulations.* Staff Management: Proven ability to hire, train, and motivate a high-performing team, fostering a positive work environment.* Customer Service: Dedicated to providing exceptional customer service, resolving complaints promptly, and ensuring guest satisfaction.* Financial Management: Experience in managing budgets, controlling costs, and analyzing financial reports to drive profitability.* Inventory Management: Skilled in managing inventory levels, reducing waste, and ensuring timely ordering to meet customer demand.* Marketing and Promotion: Capable of developing and implementing marketing strategies to attract new customers and increase brand awareness.* Leadership and Communication: Strong leadership skills with the ability to inspire and motivate teams, as well as excellent communication and interpersonal skills.* Problem-Solving: Proven ability to identify and resolve issues quickly and effectively, ensuring a seamless dining experience. Show less
Licenses & Certifications
- View certificate

ChatGPT Tips for the Help Desk
LinkedInApr 2025
Volunteer Experience
Colaborador
Issued by FLISOL Venezuela on Apr 2008
Associated with Nestor Salazar MunozColaborador
Issued by FLISOL Venezuela on Apr 2009
Associated with Nestor Salazar Munoz
Languages
- esEspañol
- inInglés
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