Irfan Siddiqui

Irfan Siddiqui

Technical Support Engineer

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  • Timeline

  • About me

    Network Security Architect | MS Informaton Security | Expert PaloAlto, Fortinet, Email Security and WAF (F5 LTM, ASM and GTM)

  • Education

    • Mehran University of Engineering and Technology Jamshoro

      2012 - 2015
      Bachelor’s Degree Telecommunications Engineering 1st Division

      Having Knowledge about Computer Communication And NetwrokingHaving knowledge about RF communicationHaving knowledge about IP NetworksHaving knowledge about CISCO CCNAHaving knowledge about transmission and switching

    • NED University of Engineering and Technology

      2021 - 2022
      Master of Science - MS Information Security
  • Experience

    • Fiberlink Pvt. Ltd.

      Sept 2016 - Feb 2017
      Technical Support Engineer

      Troubleshooting the problems i.e. coordinate with the client to located the fault and to resolved it.Provided support related to exacting configurations of routers/modems.Troubleshoot system and network problems and diagnosing and solving hardware or software faults.Configuring the system according to the customer environment and their requirements.

    • CYBERNET

      Mar 2017 - Nov 2018
      Technical Support Engineer Level 2

      Promoted to Helpdesk Engineer Level-2 from Helpdesk Engineer Level-1.Troubleshoot and resolve technical, hardware, and software issues regarding internet connectivity, CATV, voice services.Troubleshooting the network problems and errors i.e, co-ordinate with the client and Network Operations team to locate the fault and to resolve.Deliver service and support to end-users using and operating via remote connection or over the Internet.Troubleshooting, analyzing, and repairing problems of computer elements such as desktop computers, laptops, and various components/peripherals of an IT network and Perform computer installation and operating system configuration in designated networks. Show less

    • Meezan Bank Limited

      Dec 2018 - Sept 2023
      • Assistant Manager IT security

        Jan 2022 - Sept 2023
      • Network Security Engineer

        Oct 2020 - Dec 2021
      • Network Engineer

        Dec 2018 - Oct 2020
    • Information and Communication Technology W.L.L.

      Sept 2023 - Dec 2024
      Technical Consultant - Cybersecurity
    • Qatar Airways

      Jan 2025 - now
      Technology Services Controller - Network and Security
  • Licenses & Certifications

    • Cisco Certified Networking Associate (CCNA) - Routing & Switching

      CISCO
      Jun 2016
      View certificate certificate
    • F5 Certified BIG-IP Administrator (F5-CA)

      F5
      Aug 2024
    • Fortinet NSE4

      Fortinet
      Mar 2021
    • Fortinet Network Security Expert Level 4: Certified Professional

      Fortinet
      Sept 2024