Shawnice Beard

Experience

• 

  American Heart Association

  May 2014 - Jul 2014

  Intern

  • Worked collaboratively with leadership to implement relevant wellness programming • Analyzed event outcomes with management and senior leadership to improve future events• Partnered with local area hospital nurses to provide screenings for awareness campaign event • Launched and executed Power to End Stroke awareness campaign in the Chattanooga community

• 

  BlueCross BlueShield of Tennessee

  Nov 2014 - now

  ● Build and assign over 25 online learning courses to 200 + staff via Workday● Manage over 20 new and enhanced products throughout the project lifecycle● Develop project charters for each project and provide status updates to customers● Execute 4 monthly reports using SQL and business intelligence tools to show department progress ● Drive process improvement using Lean Six Sigma methodology to solve inefficiencies with team productivity● Partner with internal, external partners and program vendors to modify communications and marketing materials to ensure materials meet regulation guidelines● Maintain and update department website with workflows, policies and procedure, and other materials utilizing Dreamweaver● Conduct user acceptance testing and implementation validation of new and existing communication materials and configuration modifications to improve quality and overall functionality ● Lead and facilitate monthly policy and procedure meetings with management to ensure total health management is meeting and/or exceeding NCQA standards Show less

  • Business System Analyst

    Jun 2023 - now

  • Quality Management Liaison

    May 2019 - Jun 2023

  • Selected for the Job Rotation Program, Diversity Equity and Inclusion

    Apr 2021 - Oct 2021

  • Behavioral Health Navigator

    Nov 2014 - Apr 2019