Salim Govani

Experience

• 

  American Express Global Business Travel

  Feb 1999 - Mar 2015

  Responsible for managing delivery of projects critical to Business optimisation and Business transformation throughout the project cycle from initiation, planning, execution, controlling and project closure Business System Analyst in a number of local and EMEA projects including implementation of systems and tools Responsible for configuration and set-up of the Contact/Call Center Software Solution as well as generating effective and accurate short term and long term forecast and schedules for Travel sites Developed in MS Excel "Forecasting and Scheduling Tool" for smaller call centre site using Erlang C formula in MS Excel General Accountancy – Reconciliation of accounts

  • Project Manager

    Jul 2008 - Mar 2015

  • Business System Analyst

    Jan 2003 - Jun 2008

  • Forecasting and Scheduling Manager

    Apr 2000 - Jan 2003

  • General Accountancy

    Feb 1999 - Mar 2000
• 

  Independent Consultant (self employed)

  Feb 2016 - Sept 2017

  Project Manager

  Project management at a Corporate Travel Management Company (Ticket Biz). • Manage development of Integration of data flow from local mid-office to Global reporting system • Develop Scorecards and KPI• Conduct MS Excel basic training

• 

  American Express

  Jan 2018 - now

  Project Manager

  Project Manager - Business Excellence