Ryan Dunkle

Ryan Dunkle

Administrative Assistant

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location of Ryan DunkleGreater Cleveland

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  • Timeline

  • About me

    Sales Operations Analyst

  • Education

    • Avon Lake High School

      -
      High School Diploma
    • Lorain County Joint Vocational School

      2005 - 2007
      Vocational Certificate Interactive Multimedia Technology

      Activities and Societies: Business Professionals of America Over 800 hours of lab experience. Took part in the production of several public access television shows and a WWII documentary. Trained in video production, web page design, digital photography, video editing, audio production, lighting, and graphic design.

  • Experience

    • Grant Research & Co

      Apr 2010 - Sept 2013
      Administrative Assistant

      Oversaw all aspects of general office coordination. Distributed incoming correspondence, including faxes and emails. Prepared responses to correspondence containing routine inquiries. Created and modified documents such as invoices, reports, memos and letters.

    • American Apparel

      Oct 2013 - Aug 2014
      Store Manager

      Managed all employees, assigned tasks, and made sure all employees are working at a gradual, exceptional pace. Managed a total of 12 employees, including assistant manager, backstock manager. Validated proper inventory counts and discrepancies are taken care of daily. Provided accurate reports of inventory numbers by doing regularly scheduled discrepancy counts, inventory scans, and investigating unknowns daily. Required all tasks by associates to be done in a consistent and prompt orderly fashion; taking proper disciplinary action when required. Scheduled associates based on work ethic and job consistency. Updated Do Not Carry lists, made Do Not Carry/Carry requests, processed online orders. Completed bi-weekly store template audits and managed in-store merchandiser. Show less

    • Ross Environmental Services

      Aug 2014 - Apr 2020
      Executive Assistant

      Created and distributed company metric dashboard containing data for all business streams. Generated reports and updated files and documentation. Updated executives on changing business information by documenting meetings, tracking documentation, and collecting team data. Provided direct confidential support to the management team and board of directors. Functioned as property manager for all properties owned by the company, both commercial and residential. Assisted with the creation, coordination, and execution of corporate documents. Managed the calendars of 3 executives, scheduling meetings, travel arrangements, and more. Prepared and maintained daily, weekly, monthly, and quarterly reports, as required. Show less

    • Lumen Technologies

      Apr 2020 - Nov 2023

      Gather and analyze sales performance data, including revenue, pipeline, and customer trends, to provide insights and recommendations for improving sales strategies. Identify opportunities to optimize sales processes and systems, streamlining workflows, and enhancing overall sales efficiency and effectiveness. Collaborate with sales teams to develop accurate sales forecasts and track performance against targets, helping to align business objectives and sales goals. Provide guidance and support to sales teams, helping them navigate sales tools and resources, while also assisting in resolving sales-related issues. Show less

      • Sr. Sales Operations Consultant

        Nov 2022 - Nov 2023
      • Sales Support Associate

        Apr 2020 - Nov 2022
    • Deltek

      Jun 2024 - now
      Sales Operations Analyst

      Responsible for crafting dynamic pricing solutions based on insights into competitive positioning, customer willingness to pay, and product value. Additionally, I support the Global Sales Organization by managing pricing for all Perpetual and SaaS licensed products, leading discussions on pricing strategies with executive leadership, and analyzing promotion usage and quote-to-order processes. I also act as a liaison between Sales and Finance, fielding pricing requests and inquiries.

  • Licenses & Certifications

    • ISO 14001:2015 - Environmental Management Systems (EMS)

      Alison - Free Online Learning
      Jul 2019
      View certificate certificate
    • Leading without Formal Authority (2021)

      LinkedIn
      Sept 2025
      View certificate certificate
    • Introduction to Career Skills in Data Analytics

      LinkedIn
      Sept 2025
      View certificate certificate
    • Fortinet Network Security Expert Level 1: Certified Associate

      Fortinet
      Aug 2022
      View certificate certificate
    • Career/Technical Certificate of Merit in Interactive Multimedia Technology

      Lorain County Joint Vocational School
      Jul 2007