
Anthony Triolo, P.Eng.
IT Help Technician

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About me
Manager, Logistics Engineering at The Master Group
Education

University of Toronto
-Bachelor of Applied Science (BASc) Industrial Engineering
Experience

Mold-Masters Limited
Jan 2010 - Jan 2011IT Help TechnicianProvided Tier 1 customer support, dealing directly with users experiencing computer-related issues; troubleshot computer-related IT issues (hardware/software, network, etc.)♣ Dealt with the installation and configuration of applications, as well as swapping internal PC components, troubleshooting printers and scanners, and programming desk phones and Blackberry’s.♣ Investigated issues reported by customers and dealers in timely and efficient manner.♣ Answered technical questions regarding software products and their requirements.♣ Extended excellent customer services and provided support to end users. Show less

Jeld-Wen
Jan 2013 - Jan 2016Coached, mentored, and managed groups of employees across manufacturing, supply chain management, and product development; facilitated continuous improvement initiatives across departments♣ Implemented Lean Manufacturing processes to improve operational efficiency (5s, standard work, VSM, 5Why’s).♣ Utilized PDCA (Plan-Do-Check-Act) and DMAIC methodologies to successfully lead and mentor continuous improvement projects to meet the facilities goals in Safety, Quality, Delivery, Cost, and Inventory.♣ Ensured problem definitions, benefit capture, point of cause, and root causes were properly identified. ♣ Facilitated production demand planning; maintained production goals adhering to Six Sigma quality standards and audits.♣ Adhered to health and safety requirements and protocols; oversaw departmental inventory levels.♣ Established a new section to promote innovations and provided leadership in reviewing existing processes and construction/maintenance practices.✔Reduced quantity of re-make glass from a three-month average of 2.93% to a three-month average of 1.42%✔Implemented a Kanban system for a sub-line of windows for Lowe's stores (on-time and complete from 88.2% to 99.8% upon successful implementation).✔Implemented a one-piece flow in the door department instead of a batching methodology (from 9.3 back orders per day to 2.4 back orders per day after a one-month implementation cycle). Show less Supported the Reliability Department by preparing Standard Operating Procedures (SOPs) for each job function in the plant; performed job analysis and time studies, and suggested possible improvements amongst the Reliability Team and Managers♣ Trained employees utilizing SOP to ensure task performance in a consistent, safe, and high quality manner.♣ Identified improvement opportunities and solved challenging technical, process-flow and resource-limitation problems.♣ Performed Health and Safety analysis in regards to the SOPs, ensured Quality control, and educated employees. ♣ Conducted Ergonomic Assessments for each SOP/job function and eliminated hazards.✔Relied on as one of plant’s primary trainers of newly hired process engineers. Led comprehensive training on topics including safe operations of process units Show less
PRODUCTION MANAGER
Jan 2014 - Jan 2016PROCESS IMPROVEMENT ENGINEER
Jan 2013 - Jan 2014

Walmart Canada
Jan 2016 - Sept 2023Responsible for the development of Engineered Labor Standards, Continuous Improvement initiatives, and automation and technology projects across the entire Canadian Logistics Network♣ Deployed a Labor Management System (JDA) for order filling functions across five Grocery Distribution Centers (DC’s) in the Canadian Network♣ Developed tools to monitor, analyze, and report on operational efficiencies and how they varied from standards and key performance indicators♣ Responsible for the end-to-end Project Management of the installation of a six-sided OMNI scanner in one Regional DC, which is a multi-faced automated camera solution that has advanced item data capture and AI modeling capabilities♣ Capacity Analysis, Site Configuration, Cost to Serve, and Removal/Rechanneling of Freight at Walmart DC’s.♣ Analyzed operational data, processes, and business trends to identify opportunities for continuous improvement projects that reduce operating costs and improve operational efficiency - Such projects include: Quick Pick Remotes (QPR) for Order Filling Machinery; Advanced Shipping Notification (ASN) for Inbound Receiving; Inbound and Outbound Volume Smoothing Initiatives.♣ Multiple large-scale initiatives regarding DC Design – this consisted of 1. Labor/Staffing and 2. Material Handling Equipment (MHE) calculators for Walmart owned DC’s as well as for Third Party Logistics (3PL’s) Walmart partners with.✔$2.5M in savings network wide after implementing Labor Standards translating into an increase of three cases per hour upon successful implementation✔$2.05M capital spend for the six-sided OMNI scanner translating into a total savings of $500k per year and a 1% increase in total throughput✔$100K annual savings (3.37% productivity increase) from implementing QPR Technology for Order Filling at one DC for a fleet of 33 machines✔$850K annual savings from implementing ASN Receiving across the High Velocity DC Network Show less
Manager, Store Productivity
Jul 2021 - Sept 2023Industrial Engineer, Logistics Process Engineering
Jan 2016 - Jul 2021

Master
Sept 2023 - nowManager, Logistics Engineering
Licenses & Certifications

OHSA Green Book Certified

MOST
G. H. Bishop GlobalJan 2016
Professional Engineer
Professional Engineers OntarioJul 2020
Lean Belt
Walmart CanadaJan 2017
Languages
- enEnglish
- frFrench
- itItalian
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