Corey Lash

Experience

• 

  Joe's Hamburgers

  Nov 2003 - Jul 2008

  Utilities

  • Prepared food for next day while understanding requirements • Wash, clean and polish dishes to ensure cleanliness and customer satisfaction• Take orders from customers ensuring open communication to cooks• Cooked multiple proteins on line to the specification of customers

• 

  The Keg Steakhouse + Bar

  Feb 2009 - Jul 2010

  Host

  • Handled guest complaints in a professional manner to ensure continued customer loyalty• Delegated tasks to other employees while maintaining cohesion in the dining room• Arranged parties or special events for dinners including holiday parties, engagements and birthdays• Managed seating arrangement to ensure fair distribution of customers to servers• Supervised over the ‘wait period’ for guests delivering customer satisfaction

• 

  SSP Group Plc.

  Jul 2010 - Oct 2011

  Line Cook

  • Quickly gained trust of kitchen staff leading to leadership development• Developed an understanding of an “all day” menu • Cooked in a high volume, fast paced environment with maintaining quality • Contributed in the creation of ‘daily special’ menu understanding current inventory levels

• 

  Pickle Barrel Restaurants

  Aug 2011 - Feb 2012

  Heavy Side Cook

  • Prompted to primary grill responsibilities during dinner rush hour 5pm – 8pm• Entrusted with “first cook” tasks including opening and closing multiple work stations • Cooked and plated wide-ranging menu of over 50 items included eggs, hamburgers and steak• Performed various other duties as assigned

• 

  The Keg Steakhouse + Bar

  Feb 2012 - Oct 2017

  • Lead trainer for all new kitchen staff• Monitor the progress of sales and covers throughout the day and week• Acted as interim- kitchen manager while manager was on vacation• Interface with guest and problem solve customer request and issues (ex. allergies, send backs, group events)• Keep track of daily variances within inventory to ensure proper usage and zero theft • Ensure all staff are on task and maintaining daily goals • Skillfully promote and communicate beverage lists and weekly restaurant specials to guests• Effectively relayed food orders clearly and promptly to cooks• Displayed enthusiasm and knowledge about the restaurant’s menu and products • Spoke to guest to ensure satisfaction with food and service• Answer customer inquiries and resolved issues promptly • Counted daily cash to ensure POS system and cash flow resembled each other leading into next day• Maintained balance sheets to reflect the accounts (cash/ debit/ credit) • Ordered inventory and input inventory invoices into daily tracking systems• Entrusted with key to open restaurant for staff and first guests • Responsible for overseeing on average 500 entrees per night and delivering customer satisfaction• Ensured all items from multiple stations were placed correctly on plate to minimize send-backs • Managed meal preparation times to effectively regulate the pace of the kitchen• Acted as the source of communication between the front of house and back of the house

  • Assistant Kitchen Manager

    Jan 2017 - Oct 2017

  • Server

    Jan 2015 - Jan 2017

  • Cash Person

    Jun 2014 - Jan 2017

  • Food Stylist

    Feb 2012 - Jan 2017
• 

  Nando's Canada

  Oct 2017 - Oct 2018

  Manager

  • Develop and maintain a schedule for 30 staff members for both front of house and back of house• Introduced a uniform changed that went to a national level • Creating and following budgets to achieve and maximize profitability • Brainstorm store marketing strategies

• 

  Astoria

  Oct 2018 - Nov 2019

  Server

  • Skillfully promoted and communicated beverage lists and weekly restaurant specials to guests• Top 2 in sales tracked by average check • Displayed enthusiasm and knowledge about the restaurant’s menu and products • Spoke to guest to ensure satisfaction with food quality and service• Answered customer inquiries and resolved issues promptly

• 

  Dave & Buster's Inc.

  Sept 2019 - now

  - Managing a team of 12 employees in executing and reviewing maintenance work on amusement games ensuring they operate at peak performance for optimal guest experience- Monitor cost of sales of amusement games to guarantee efficient functionality and positive return on investment - Establishing a smooth process through collaboration with game manufactures encompassing order placement, shipment tracking and ensuring timely delivery of service parts to maximize functional capacity of all amusement games Show less

  • Amusement Manager

    May 2023 - now

  • Key Manager

    Sept 2019 - May 2023
• 

  CLASH Consulting Co.

  Nov 2020 - now

  Restaurant Consultant

  - Spearheaded the creation of thoughtful crafted menus for several new independent restaurants - Developed team growth and training packages for multiple independent restaurants - Enhanced and created an online presence for clients in the restaurant industry with social media and website development - Infused a touch of creativity into a basic interior design elements of a casual dining establishments and a bakery storefront